4000 N Shepherd Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kate C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 16, 2024
Star-guruatma K
EXCELLENT serviceman is Raul - he listened to all my concerns and took care of every issue - he was patient in his communications with my hearing loss and listened to my husband while he was working - he gave me info on how to order a new filter basket for my washer - a GOOD man that helped me not feel so mad at Sears for how they tortured me throughout a 3 month ordeal with repairing my washer; that issue is STILL not closed - A++
Customer service response - Thank you for your positive feedback! We're glad to hear that Raul provided excellent service and was attentive to your needs.
Sears Home Services on December 01, 2024
george G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 01, 2024
Shirley B
The technician was friendly, knowledgeable; explained the process as he worked
Customer service response - Thank you for your positive feedback, Shirley! We're happy to hear that our technician was friendly, knowledgeable, and informative.
Sears Home Services on December 01, 2024
Jesse M
Kelvin was the first technician that did not run away from doing the job. I feel all the others just kept ordering parts, so they would not need to do the job. I want to say more then half of the parts were not needed and Kelvin took back with him. To bad not all your technicians are not like him. The rest left me with a bad feeling of Sears...
Customer service response - Thank you for your feedback, Jesse! We're glad to hear that Kelvin provided the service you needed, and we appreciate your patience with the process.
Sears Home Services on November 21, 2024
Jeanne R
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 19, 2024
First C
Very professional, knowledgeable and timely. Advice given on how to prevent the problem with my oven in the future. Work area was cleaned and all trash removed. Great job.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 11, 2024
Darwin W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 11, 2024
Alice O
Great customer service.
Customer service response - Thank you for your positive feedback, Alice! We're happy to hear that you enjoyed our customer service.
Sears Home Services on November 05, 2024
Kathya M
(Translated by Google) Very good work (Original) Muy buen trabajo
Customer service response - ¡Gracias por tu comentario positivo, Kathya! Nos alegra saber que estás satisfecha con nuestro trabajo.
Sears Home Services on November 03, 2024
