4000 N Shepherd Dr Reviews

Read reviews from customers who used our services at 4000 N Shepherd Dr


Total reviews

251


Average Rating

4.3/5

January 27, 2025
Overall rating

They were very professional and was able to fix the issue I had. I would definitely use them again.

Alex T,

Customer service response - Thank you for your positive feedback, Alex! We're happy to hear that our team was professional and resolved your issue.

Sears Home Services on 1738039510675

January 13, 2025
Overall rating

Technicians were very professional and courteous. 5++

Keith G,

Customer service response - Thank you for your positive feedback, Keith! We're happy to hear that our technicians were professional and courteous.

Sears Home Services on 1736824041324

January 13, 2025
Overall rating

Josie C,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1736823724043

January 08, 2025
Overall rating

Tech was very friendly and was able to fix my fridge in the same day. Very grateful.

Elizabeth G,

Customer service response - Thank you for your positive feedback, Elizabeth! We're happy to hear that our technician was friendly and able to fix your fridge promptly.

Sears Home Services on 1736399019895

December 19, 2024
Overall rating

sharad D,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1734659328523

December 16, 2024
Overall rating

Kate C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1734407093942

December 01, 2024
Overall rating

EXCELLENT serviceman is Raul - he listened to all my concerns and took care of every issue - he was patient in his communications with my hearing loss and listened to my husband while he was working - he gave me info on how to order a new filter basket for my washer - a GOOD man that helped me not feel so mad at Sears for how they tortured me throughout a 3 month ordeal with repairing my washer; that issue is STILL not closed - A++

Star-guruatma K,

Customer service response - Thank you for your positive feedback! We're glad to hear that Raul provided excellent service and was attentive to your needs.

Sears Home Services on 1733038476709

December 01, 2024
Overall rating

george G,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1733037220251

December 01, 2024
Overall rating

The technician was friendly, knowledgeable; explained the process as he worked

Shirley B,

Customer service response - Thank you for your positive feedback, Shirley! We're happy to hear that our technician was friendly, knowledgeable, and informative.

Sears Home Services on 1733039269787

November 21, 2024
Overall rating

Kelvin was the first technician that did not run away from doing the job. I feel all the others just kept ordering parts, so they would not need to do the job. I want to say more then half of the parts were not needed and Kelvin took back with him. To bad not all your technicians are not like him. The rest left me with a bad feeling of Sears...

Jesse M,

Customer service response - Thank you for your feedback, Jesse! We're glad to hear that Kelvin provided the service you needed, and we appreciate your patience with the process.

Sears Home Services on 1732185726434

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