4000 N Shepherd Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Monica M
William the technician was great. Our warranty doesn’t cover the stove but that wasn’t his fault. He was professional and still tried to help.
Customer service response - Thank you for acknowledging William's professionalism and efforts to assist despite the warranty issue. We appreciate your understanding and are glad he could help.
Sears Home Services on June 21, 2024
victor B
Customer service response - A big thank you, victor, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 20, 2024
Aracely
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 13, 2024
Elenora A
The technician is very excellent to do his job and he very professional to me about the service for my washer and dryer Thanks you Elenora Alvarado
Customer service response - Thank you, Elenora Alvarado, for your positive feedback; we're delighted to hear you had an excellent experience with our technician. Your satisfaction is our top priority.
Sears Home Services on June 11, 2024
Willie H
The service technician was very professional and knowledgeable. Thanks
Customer service response - We're thrilled to hear about your positive experience with our professional and knowledgeable service technician. Thank you for choosing us!
Sears Home Services on June 10, 2024
Darla J
Raymond was quite patience with me and showed me each step as he corrected the clogged lines in the back of my refrigerator. I'm going to request him each time I have a problem!
Customer service response - Thank you for taking the time to share your positive experience with Raymond; we'll make sure he knows you appreciated his patience and expertise. We look forward to assisting you whenever you need us!
Sears Home Services on June 10, 2024
Deborah F
The technician was very polite and took the time to explain the problem with the refrigerator. He also offered a recommendation if it happens again.
Customer service response - Thank you for highlighting our technician's professionalism and helpfulness. We're glad to hear your experience was positive!
Sears Home Services on June 10, 2024
Amy G
Wade kept me informed, and professional, efficient and answered my questions with good cheer and patience.
Customer service response - Thank you for your positive feedback on Wade's professionalism and efficiency. We're delighted to hear about your excellent experience with our service.
Sears Home Services on June 10, 2024
Martha M
Very knowledgeable and very helpful. Fixed my issue. Very satisfied with his service.
Customer service response - Thank you for sharing your positive experience; we're thrilled to have been able to fix your issue efficiently.
Sears Home Services on June 07, 2024
Tina C
Came on time. Kept his work area clean. Work to solve the problem with my washing machine. Would have have him come again.
Customer service response - Thank you for appreciating our punctuality and cleanliness. We're delighted to have solved your washing machine problem and look forward to serving you again.
Sears Home Services on June 05, 2024
