4000 N Shepherd Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (186 reviews)

Joe B

November 19, 2023

Expectations were exceeded with Marks professionalism and kindness!

Source: Google

Marilyn D

November 21, 2023
Source: Google

James J

February 27, 2024

Great technician very knowledgeable.

Source: Google

Mydebby T

January 16, 2024

Awesome 👌 🆒️ 🙌 👌

Source: Google

Customer service response - Thank you for the positive review! We're glad to hear that you had an awesome experience with Sears Appliance Repair service. We appreciate your feedback and look forward to serving you again in the future.

Sears Home Services on January 16, 2024

Sandy R

January 16, 2024

Professional but friendly; worked steadily and did the job quickly.

Source: Google

Customer service response - Thank you for taking the time to leave a review! We strive to provide professional and friendly service, and we're glad to hear that we met your expectations by working steadily and completing the job quickly. We appreciate your feedback!

Sears Home Services on January 16, 2024

Vernon W

June 04, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 29, 2025

Melissa S

November 23, 2024

Very polite took care of everything on time!

Source: Google

Customer service response - Thank you for your positive feedback, Melissa! We're happy to hear that everything was handled politely and on time.

Sears Home Services on November 23, 2024

Ann A

August 28, 2024
Source: Google

Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.

Sears Home Services on August 28, 2024

Allison M

June 11, 2024

Our first technician was super kind and he helped us order the part needed! Was sad they couldn’t fix it on the first visit but all was resolved in the end.

Source: Google

Customer service response - Thank you for sharing your experience, and we apologize for not being able to fix your appliance on the first visit. We're glad everything was resolved in the end!

Sears Home Services on June 11, 2024

Marlene

December 21, 2023
Source: Google
Average Rating: 4.3/5 (186 reviews)