4000 N Shepherd Dr Reviews

Read reviews from customers who used our services at 4000 N Shepherd Dr


Total reviews

252


Average Rating

4.3/5

January 16, 2024
Overall rating

Awesome 👌 🆒️ 🙌 👌

Mydebby T,

Customer service response - Thank you for the positive review! We're glad to hear that you had an awesome experience with Sears Appliance Repair service. We appreciate your feedback and look forward to serving you again in the future.

Sears Home Services on 1705390803711

January 16, 2024
Overall rating

Professional but friendly; worked steadily and did the job quickly.

Sandy R,

Customer service response - Thank you for taking the time to leave a review! We strive to provide professional and friendly service, and we're glad to hear that we met your expectations by working steadily and completing the job quickly. We appreciate your feedback!

Sears Home Services on 1705391817012

October 21, 2025
Overall rating

Kathleen D,

Customer service response - Thanks for the great rating, Kathleen! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1761007004482

August 14, 2025
Overall rating

yuriko S,

Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1755215352038

August 06, 2025
Overall rating

Tech was very informative and helpful, he kept me informed when he was enroute, he was on time had part that was needed I was very pleased with the outcome

R W,

Customer service response - Thank you for your feedback! We're happy to hear that our technician was informative, helpful, and punctual, and that you were pleased with the outcome.

Sears Home Services on 1754439962575

June 04, 2025
Overall rating

Vernon W,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1748564361854

November 23, 2024
Overall rating

Very polite took care of everything on time!

Melissa S,

Customer service response - Thank you for your positive feedback, Melissa! We're happy to hear that everything was handled politely and on time.

Sears Home Services on 1732425631013

August 28, 2024
Overall rating

Ann A,

Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.

Sears Home Services on 1724899963971

June 11, 2024
Overall rating

Our first technician was super kind and he helped us order the part needed! Was sad they couldn’t fix it on the first visit but all was resolved in the end.

Allison M,

Customer service response - Thank you for sharing your experience, and we apologize for not being able to fix your appliance on the first visit. We're glad everything was resolved in the end!

Sears Home Services on 1718159103759

December 21, 2023
Overall rating

Marlene,

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