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802-552-4364
1000 Highway 6 Ste 1200 Reviews
Read reviews from customers who used our services at 1000 Highway 6 Ste 1200
Total reviews
576
Average Rating
4.1/5
Our experience was absolutely fantastic. Both times technicians can, once to diagnose and once to fix, the men were efficient, implacable and polite. Absolutely the best experience. Highly recommended.
Papa B,
Customer service response - Thank you for sharing your fantastic experience with us! We're thrilled to hear our technicians were efficient, impeccable, and polite, and we appreciate your high recommendation.
Sears Home Services on 1723359056936
The technician today wasn’t able to repair due to an issue with a part not available however, he was consultative and helpful about next steps. All techs who have popped in to repair have been professional and efficient.
Raquel C,
Customer service response - Thank you for your understanding regarding the part availability and for acknowledging the professionalism of our technicians. We appreciate your feedback and look forward to assisting you further.
Sears Home Services on 1722769580680
Norma L,
Marcos the service technician was very friendly and did a very good job on my preventative maintenance on my 5 appliances. He explained the check-ups with us. He said everything was okay with my appliances. I would love to have him again for repair or maintenance on all 5 of my appliances. He did a good job and was very professional.
Debra M,
Customer service response - Thank you for your kind words about Michael and the quality of his work on your washer. We're glad to hear you're satisfied with the outcome!
Sears Home Services on 1722489302435
Very polite and knows and understands his work thank you for your service.
Joni S,
Customer service response - Thank you for acknowledging our professionalism and expertise. We're delighted to have provided you with satisfactory service.
Sears Home Services on 1722418589678
A good repair experience with a friendly technician once we had received the replacement part to be installed.
Jeff G,
Customer service response - We're glad to hear about your positive experience with our friendly technician and appreciate your patience regarding the replacement part. Thank you for sharing your feedback.
Sears Home Services on 1722418758593
Technician fixed the original problem and also installed a new thermostat
Leon K,
Customer service response - Thank you for taking the time to bring this to our attention, Leon. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1722334132587
The Technician was great, he was prompt and answered all my concerns.
Charlotte G,
Customer service response - Thank you for recognizing our technician's promptness and helpfulness. We're glad to hear your concerns were addressed satisfactorily.
Sears Home Services on 1722334650365
Darrick M, our Tech, was excellent!
Mike P,
Customer service response - Thank you for recognizing Darrick M's excellent service; we're thrilled he left such a great impression!
Sears Home Services on 1722334644341
Archie was very knowledgeable and did a good job with our refrigerator. And he knew some friend of my in-laws that worked at Sears for years also.
Victoria P,
Customer service response - Thank you for sharing your positive experience with Darrick and your feedback about the call wait times. We're working to improve our response times and appreciate your patience.
Sears Home Services on 1721391597336
