1000 Highway 6 Ste 1200 Reviews
Read reviews from customers who used our services at 1000 Highway 6 Ste 1200
Total reviews
576
Average Rating
4.1/5
Darrick M, our Tech, was excellent!
Mike P,
Customer service response - Thank you for recognizing Darrick M's excellent service; we're thrilled he left such a great impression!
Sears Home Services on 1722334644341
Archie was very knowledgeable and did a good job with our refrigerator. And he knew some friend of my in-laws that worked at Sears for years also.
Victoria P,
Customer service response - Thank you for sharing your positive experience with Darrick and your feedback about the call wait times. We're working to improve our response times and appreciate your patience.
Sears Home Services on 1721391597336
Mr Marco came into assess my dishwasher after 2 previous companies came by claiming that my unit couldn’t be repaired (Home Warranty) They took the service call fee and left! Mr Marco came in and took his time to truly troubleshoot my dishwasher and ordered a part needed. Once the part was mailed to my home, Mr Marco came back thru and had my dishwasher running in less than 10 minutes!!! It was good to finally have a seasoned, hard working technician to be honest with me and not mind doing the work needed to satisfy his customer! THANK YOU MARCO!!!
E H,
Customer service response - We're thrilled to hear about your positive experience with Mr. Marco and that he could get your dishwasher running again! Thanking you for acknowledging his hard work and dedication.
Sears Home Services on 1721210534510
Very knowledgeable and considerate of our needs. The best we have had in a while.
Gail H,
Customer service response - Thank you for acknowledging our patience and understanding in resolving your issue. We appreciate your feedback!
Sears Home Services on 1719919782271
He knows what to do for best result to the customer.
Wherry T,
Customer service response - Thank you for recognizing our commitment to delivering the best results for our customers. Your satisfaction is our top priority!
Sears Home Services on 1719921402054
Rolando was excellent in presenting what needed to be done with our refrigerator. 5 Star Very frustrated in the AI communication system when trying to connect with Sears and not being able to talk to someone in person. 2 Star
Chuck S,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1719923133385
Barry R,
Customer service response - A big thank you, Barry, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719796470668
Jorge O,
Customer service response - A big thank you, Jorge, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719796662004
On time. Did a thorough job.
Julie H,
Customer service response - Thank you for acknowledging our punctuality and diligence in our work. We're glad to have met your expectations!
Sears Home Services on 1719793599634
The entire process was excellent from making appointment to repair by a knowledgeable and courteous repairman!! Marcos, the service tech was very nice and efficient!
herman A,
Customer service response - Thank you for taking the time to leave such a positive review about our appointment process and the professionalism of our repairman. We're thrilled to hear you had an excellent experience!
Sears Home Services on 1719549033041