1000 Highway 6 Ste 1200 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Avis G
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on August 13, 2024
Penn G
I was very pleased with the response time and the professionalism of the technician, Mark C. I am disappointed, however that a company with the longevity of Sears Roebuck does not honor military service by providing even a small discount. Times are tough with high inflation and appliance breakdowns are never a pleasant surprise. Thank you.
Customer service response - Thank you for acknowledging Mark C.'s professionalism and our prompt service. We appreciate your feedback on military discounts and will consider it as we strive to support all our customers during these challenging times.
Sears Home Services on July 03, 2024
Douglas P
The repair person was on time and appeared to be very thorough. I told him the washer retained water in the small soap container. This problem has gone from once in a while to every time. He told me if it continued to call repair. Is this what I should do?
Justin C
Pedro A
Dennis B
Service technician was contracted to Sears he did not drive a Sears repair vehicle. He did an excellent job. I wish he had been there to go to bat for the customer on a freezer that went out 4 days after warranty ran out. With a lot of work, I got 20% off the cost of repair.
Gonzalo J
Mahesh V
As indicated, the service personnel came on time and performed the task very timely and diligently.
S C
Jill B