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420 E Highway 377 Reviews
Read reviews from customers who used our services at 420 E Highway 377
Total reviews
71
Average Rating
4.1/5
Linda A,
Marshall is knowledgeable. He is prompt. He was personable. I am very pleased with the level of service Sears provides.
Elizabeth M,
Repair man said it was a hose issue and that he doesn’t do plumbing.
Victor Z,
Customer service response - Thank you for your review, Victor. We're sorry for any inconvenience and appreciate your understanding.
Sears Home Services on 1757466263702
Karen C,
Customer service response - Thank you for the 4-star rating, Karen! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1753141955773
David T,
Customer service response - Hi David, thank you for taking the time to leave us a rating. We appreciate your feedback on your recent experience with Sears Appliance Repair. If there are specific aspects you'd like us to address or improve upon, feel free to share your thoughts. We value your input and hope to serve you again in the future.
Sears Home Services on 1718328100414
Vicki J,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1765510190075
Your company has a problem with delaying or canceling service. In the past I have had to contact another company to finish repair. Wayne talks to much and really needs to work on customer service skills. Very argumentative. Too long of a time period to get problem fixed or decide it can't be repaired, June 11-July 30.
James B,
Customer service response - We're really sorry to hear about your experience, James. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1722418164558
Judy R,
Customer service response - Hi Judy, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1721390876156
Junya C,
You someone out yhat could not diagnose or fix the issue.
Roger B,
Customer service response - We apologize for the trouble you've faced, Roger. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1782694677890
