420 E Highway 377 Reviews
Read reviews from customers who used our services at 420 E Highway 377
Total reviews
72
Average Rating
4.1/5
The technician who handled my service call was absolute professional and clearly knows exactly what he is doing. He arrived right on time, quickly diagnosed the root cause of the issue, and resolved it efficiently. highly recommend Sears for their outstanding service.
Monica L,
Customer service response - Thank you for your feedback, Monica! We're glad to hear the technician was professional, punctual, and efficiently resolved the issue.
Sears Home Services on 1788382845587
Kyle is very professional and personable
Jackie C,
Customer service response - Thank you for your feedback, Jackie! We're glad to hear Kyle was professional and personable.
Sears Home Services on 1787010238942
Patti B,
Customer service response - Thank you for the amazing 5-star review, Patti! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784936237875
Roy P,
Customer service response - Thank you for the amazing 5-star review, Roy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781636727790
Matt N,
Customer service response - Thank you for the amazing 5-star review, Matt! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779818409875
Kyle was a wonderful young man that gave attention to detail, and was also excellent in communication. He gave a great deal of time diagnosing the issues and formulation of a plan to solution. Very grateful of his customer service and for choice home warranty for sending him out.
Randall P,
Customer service response - Thank you for your feedback, Randall! We're glad to hear Kyle provided excellent communication and attention to detail, and that you appreciated his customer service.
Sears Home Services on 1779495928821
Technician was outstanding concerning his knowledge and professionalism.
John D,
Customer service response - Thank you for your feedback, John! We're glad to hear the technician was outstanding in knowledge and professionalism.
Sears Home Services on 1778786922876
Lori M,
Customer service response - Thank you for the amazing 5-star review, Lori! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777401441754
Fantastic service. Arrived when they promised. Great price and super friendly. Very professional and easy to work with.
Grant K,
Customer service response - Thank you for your feedback, Grant! We're glad to hear you found our service fantastic, professional, and easy to work with.
Sears Home Services on 1775668898435
Great service. Kind and knowledgeable. Went straight to work and fixed problems. No idol talk or time. Courteous and informative. He is welcome at our home . Jim
James M,
Customer service response - Thank you for your feedback, James! We're glad to hear you found our service kind, knowledgeable, and efficient in fixing the problems.
Sears Home Services on 1775618458488
Alberto was professional, polite, on time. He diagnosed the problem, submitted supporting documentation and received authorization from FAHW to order parts. When the parts arrived he came back to repair the refrigerator the next day. He replaced the compressor, drier, and a valve. He spent less than 2 hours on the repair and the results are wonderful. The refrigerator is cooling properly and very quiet. 10 stars!
Alan J,
Customer service response - Thank you for your review, Alan! We're glad to hear Alberto was professional and efficient in repairing your refrigerator.
Sears Home Services on 1771808042953
Called in the morning and repair technician arrived early afternoon. Discussed problems and concerns and repair didn’t take long once machine was disassembled enough to find problem.
Larry A,
Customer service response - Thank you for your review, Larry! We're glad to hear our technician was prompt and efficient in addressing your concerns.
Sears Home Services on 1771808042878
He was great. Explained everything and answered all my questions. Very professional. 05-01-26 He was great. Explained everything to me as he went. Answered all my questions. He is very professional and definitely knows what he is doing. 5 star. 9-15-26 Clint was great. Explained everything he was doing. Answered all my questions. Definitely knew what he was doing. Very pleased with him. 5 star
Laura K,
Customer service response - Thank you for your review, Laura! We're glad to hear our technician was professional and informative.
Sears Home Services on 1764729914610
Chris was knowledgeable and courteous. He explained why the unit could not be repaired (parts not available) and what was wrong with the unit.
Beverly D,
Customer service response - Thank you for your review, Beverly! We're glad to hear that Chris was knowledgeable and courteous in explaining the situation with your unit.
Sears Home Services on 1762737711012
Happy
Sid F,
Customer service response - Thank you for your review, Sid! We're glad to hear you're happy with our service.
Sears Home Services on 1758245761328
Terri G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1752808587113
Wayne K,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1752458452466
Timely and efficient
Liza M,
Customer service response - Thank you for your review, Liza! We're glad to hear our service was timely and efficient.
Sears Home Services on 1752017736497
Marcia B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1751871201023
Excellent technician! Fixed me up in no time!
Bunny G,
Customer service response - Thank you for your review, Bunny! We're glad to hear our technician was excellent and resolved your issue quickly.
Sears Home Services on 1750375090954
Judee,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1750044972670
Gregg W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1750044972849
Kate S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1748825446054
michael D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1748307967620
Marcus was very personable and helpful.
George D,
Customer service response - Thank you for your review, George! We're pleased to hear that Marcus was personable and helpful.
Sears Home Services on 1746688137761