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802-552-4364
2605 Preston Rd Reviews
Read reviews from customers who used our services at 2605 Preston Rd
Total reviews
324
Average Rating
4.6/5
Really Knowledgeable Technician
Noah was very pleasant and happy. He was very competent in his work and took time to explain some of the mechanics of my freezer that could help in future maintenance.
Shannon M,
The Colony, TXRefrigerator
One of the best repairmanwe've ever had. Knowledgeable and professional
Sara S,
Prosper, TXSteve
Steve was super kind and helpful and patient. Thank you.
Prithi N,
Plano, TXMicrowave
Diligent to find a damaged replacement part for my older microwave.
Janelle H,
Frisco, TXGreat and timely service, pleasure to be around as well
Great and timely service, pleasure to be around as well
Phillip L,
Frisco, TXTim was courteous and professional.
Tim was great. No complaints. However after changing the regulator on our gas cooktop today we're smelling the faint odor of gas. He or another tech may need to return to address.
James M,
Prosper, TXSears Experience
The tech was good. Sears however has been difficult to deal with. It has been hard to get people to respond. We reported this problem 10/13/23. Six service appointments were scheduled & no one showed up for 3 of those. That pushed us to 5 weeks without a refrigerator. Now the fridge is not repairable. I need the expected response from Sears within the 3-5 day time period we were told to wait. It has been very disappointing.
Ellen Burke,
Mckinney, TXGood work
Collin took time to explain the issue and advised next steps in case the problem returned.
Chris F,
Prosper, TXService provided by Charles
Charles was professional, personable and customer-focused. Very satisfied! Thank you.
James M,
Prosper, TXSatisfied customer
Tony was very nice and served service with a smile. He made a commitment to return today to repair my washer and so glad he kept it. Thank you Tony!
Tiffany B,
Mckinney, TX