300 Baybrook Mall Reviews

Read reviews from customers who used our services at 300 Baybrook Mall


Total reviews

102


Average Rating

4.4/5

May 28, 2024
Overall rating

$119 dollar service fee to be quoted $1100 for repair to the shock absorbers on my LG washer that cost $519 brand new. Parts were quoted around $350 so they wanted to charge $700 for labor.... I had a feeling that this would be throwing money away and expressed my concerns when scheduling the appointment and even told them that the problem was the shock absorbers. I was told "the national average of repair is $250". This is a scam and you're better off just buying a new washer, which I did as soon as the technician left. Learn from my experience and put your $119 towards a new appliance.

Garrett H,

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on 1716880995641

March 18, 2024
Overall rating

Nancy B,

Customer service response - Hi Nancy, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.

Sears Home Services on 1710743381236

October 13, 2023
Overall rating

my appliance warramty called sears home care to come fix my drier he acted like he was not their to help me but onlt appliance warranty co that sent him

thomas H,

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