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512 S Adams St Reviews
Read reviews from customers who used our services at 512 S Adams St
Total reviews
196
Average Rating
4.7/5
Excellent technician
Donna H,
Customer service response - Thank you for your positive feedback! We're delighted to hear you had an excellent experience with our technician.
Sears Home Services on 1730870818380
Margo C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1730359844864
Diana J,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1730359844779
Jim M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1730359844841
Super professional, thorough and pleasant - would definitely recommend Gilbert!
Alicia S,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Gilbert provided professional and thorough service.
Sears Home Services on 1730259665698
Raquel R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1730034409768
There are two separate comments I like to provide. 1. Juan technician was absolutely fantastic. He knows his craft. He fixed our problem and through it with a friendly smiling attitude. He is a Gem. Your previous tech Jorge was not skilled and let us to waste $ for replacing a part that was not the problem. 2. Your customer service site is outrageous. One has to go through Merida of options and after some frustration repeating the same set of answers, get to someone overseas who are like a bunch of robots. I’ll give that service a big F. If you want customer friendly service, you need to make it easy to make appointment etc. I was very very frustrated and never seek your service if I have other options.
Mo S,
Customer service response - Thank you for your feedback on Juan's fantastic service and for sharing your concerns about our customer service process. We apologize for the frustration you experienced and appreciate your input as we work to improve our service.
Sears Home Services on 1728552320512
Hugh R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1728192575789
Knowledgeable, courteous and caring. Juan is a knowledgeable and intelligent person. We are truly grateful for his time and dedication to fixing the freezer issue.
mary S,
Customer service response - Thank you for your positive feedback! We're delighted to hear that our service was knowledgeable, courteous, and caring.
Sears Home Services on 1727836530963
We want to thank Juan, once again, for the absolutely wonderful service he provided us today on our refrigerator repair. He took the time and the persistence to locate the real problem after initially finding a potential source of a plugged drain. The initial find was not the actual problem and Juan investigated further after considerable time and effort and found a much more serious problem. He corrected it, got everything operational again and cleaned up afterward. My husband and I were impressed with his professionalism, his care and his friendliness. Thank you, Juan!
Debbie O,
Customer service response - Thank you for sharing your detailed experience with Juan's service! We're delighted to hear about his professionalism and dedication in resolving your refrigerator issue.
Sears Home Services on 1727144889274
