512 S Adams St Reviews
Read reviews from customers who used our services at 512 S Adams St
Total reviews
221
Average Rating
4.7/5
Jeremiah was awesome! He was very patient and thorough and was concerned about doing the best he could to remedy my situation. I highly recommend him and was very comfortable and pleased with his customer service!
Randy D,
Customer service response - Thank you for your feedback, Randy! We're glad to hear Jeremiah was patient, thorough, and provided excellent customer service.
Sears Home Services on 1789172303511
He was extremely helpful and honest with me he knew what he was talking about.
mike C,
Customer service response - Thank you for your feedback, Mike! We're glad to hear the technician was helpful, honest, and knowledgeable.
Sears Home Services on 1789093047670
Lisa P,
Customer service response - Thank you for the amazing 5-star review, Lisa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788470355569
Mac M,
Customer service response - Thank you for the amazing 5-star review, Mac! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788378386036
M P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788375119055
Robert S,
Polite and knowledgeable
Christina M,
Customer service response - Thank you for your feedback, Christina! We're glad to hear the service was polite and knowledgeable.
Sears Home Services on 1787424906880
Nickolas was so nice and very helpful. He knew a lot about the washer machine and was able to quickly fix my issues. Very good experience.
Emilee E,
Customer service response - Thank you for your feedback, Emilee! We're glad to hear Nickolas was knowledgeable and quickly resolved your washing machine issues.
Sears Home Services on 1787084454233
Nick needs to be promoted. And the absolute best tech. Very personable, efficient and detailed oriented. Please give hime a raise, you don't want to lose a guy like that. 100%
Slippery S,
Customer service response - Thank you for your feedback! We're glad to hear Nick was personable, efficient, and detail-oriented, and we appreciate your high praise for him.
Sears Home Services on 1786742818853
The tech Mr Dionysius arrived right on time was very courteous & polite, explained the problem & fixed it. He advised me on how to avoid the problem in the future all for a great price. I will definitely use this company again for my appliance needs. Thank you so much.
Anita M,
Robert Q,
Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786646753404
Isaac C,
Customer service response - Thank you for the amazing 5-star review, Isaac! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786520749400
LauraJean M,
Customer service response - Thank you for the amazing 5-star review, LauraJean! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786225403575
John my Sears service man was really great! Would have him back to fix my refrigerator anytime!! He was polite and congenial. He was very comfortable to talk to and explain the issues. Thank you John
Andrea T,
Customer service response - Thank you for your feedback, Andrea! We're glad to hear John was great, polite, and congenial, and that he explained the issues comfortably.
Sears Home Services on 1785943806514
Very helpful
Berin G,
Customer service response - Thank you for your feedback, Berin! We're glad to hear the service was very helpful.
Sears Home Services on 1785462467086
Edward G,
Customer service response - Thank you for the amazing 5-star review, Edward! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785271647261
Mike M,
Mike B,
Customer service response - Thank you for the amazing 5-star review, Mike! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784916918939
Juan is super. The system is flawed. AI was confusing and frustrating. One ai text offered an earlier repair date. Three different times I picked the earlier dates but never got one. My frig went out 5-26 Juan came out 6-11, then 6-25, then 6-30, scheduled 7-11 (no show), and finally 7-23. Ai gave me several dates that they adjusted earlier and then sometimes later. Parts available and then waiting on parts. I never knew when or if Sears was going to honor the warranty. System is seriously lacking. Google complaints on Sears Home Repairs and see for yourselves. Praise God Juan stuck with it and we're up and running. Again, Juan was superb. Gid bless Sears and all of their human employees. I
Janice M,
Customer service response - Thank you for your feedback, Janice! We're glad to hear Juan was superb, and we apologize for the confusion and frustration with the AI scheduling system.
Sears Home Services on 1784844827963
Mike R,
Customer service response - Thank you for the amazing 5-star review, Mike! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783536459687
Phillip F,
Customer service response - Thank you for the amazing 5-star review, Phillip! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781120134204
Brad E,
Customer service response - Thank you for the amazing 5-star review, Brad! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780957099778
Great experience. Juan was very professional and knowledgeable. He was careful to take care of his workspace and worked quickly to solve the problem.
Lindy W,
Customer service response - Thank you for your feedback, Lindy! We're glad to hear Juan was professional, knowledgeable, and efficient in solving the problem.
Sears Home Services on 1779458196143
Dionysius was pleasant, prompt, and took great care not to damage any of the appliances and the surrounding cabinets and countertops while he worked. He explained things thoroughly and cleaned up before leaving. We could not be more pleased in his service. This service was covered completely by our extended warranty.
Deniese D,
Customer service response - Thank you for your feedback, Deniese! We're glad to hear Dionysius was pleasant, prompt, and thorough, and that you were pleased with the service covered by your extended warranty.
Sears Home Services on 1779292478922
Uriel .,
Customer service response - Thank you for the amazing 5-star review, Uriel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778534804356