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512 S Adams St Reviews
Read reviews from customers who used our services at 512 S Adams St
Total reviews
199
Average Rating
4.7/5
Service tech explained the parts he was replacing and repair time was minimal. I have ALWAYS had good service from your guys.
Darryl W,
Customer service response - Thank you for your positive feedback! We're delighted to hear that our service tech provided clear explanations and that you've consistently had good service from us.
Sears Home Services on 1731387578237
Juan was very polite, knowledgeable and efficient. He went the extra mile on replacing my Ice Maker, now I know why the repair done last month didn't last! I am very satisfied now! Thank You Juan!
Susan E,
Customer service response - Thank you for sharing your positive experience with Juan's service! We're delighted to hear he was polite, knowledgeable, and resolved your Ice Maker issue effectively.
Sears Home Services on 1731250083853
Gilbert addressed the problem and fixed it. Found that the drum belt was about shot, and replaced that. And vacuumed and cleaned the whole inside of the dryer. Then tested everything to insure that it was operating correctly. Very pleased. And a very nice man.
Curtis M,
Customer service response - Thank you for sharing your positive experience with Gilbert's service! We're delighted to hear he provided thorough and efficient care for your dryer.
Sears Home Services on 1731027295415
Excellent technician
Donna H,
Customer service response - Thank you for your positive feedback! We're delighted to hear you had an excellent experience with our technician.
Sears Home Services on 1730870818380
Margo C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1730359844864
Diana J,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1730359844779
Jim M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1730359844841
Super professional, thorough and pleasant - would definitely recommend Gilbert!
Alicia S,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Gilbert provided professional and thorough service.
Sears Home Services on 1730259665698
Raquel R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1730034409768
There are two separate comments I like to provide. 1. Juan technician was absolutely fantastic. He knows his craft. He fixed our problem and through it with a friendly smiling attitude. He is a Gem. Your previous tech Jorge was not skilled and let us to waste $ for replacing a part that was not the problem. 2. Your customer service site is outrageous. One has to go through Merida of options and after some frustration repeating the same set of answers, get to someone overseas who are like a bunch of robots. I’ll give that service a big F. If you want customer friendly service, you need to make it easy to make appointment etc. I was very very frustrated and never seek your service if I have other options.
Mo S,
Customer service response - Thank you for your feedback on Juan's fantastic service and for sharing your concerns about our customer service process. We apologize for the frustration you experienced and appreciate your input as we work to improve our service.
Sears Home Services on 1728552320512
