1800 Green Oaks Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Phyllis S
The technician was great, but Sara’s home services sucks. It took almost 2 months to get parts from my refrigerator that I have been told only took one week. I gotta run around no matter where I went through. I got nothing but runaround. I hate to even have to call them again for anything
Customer service response - Thank you for your feedback, Phyllis. We apologize for the delays you experienced with the parts and any inconvenience caused.
Sears Home Services on October 20, 2024
Kevin D
Very easy to schedule an appointment. Technician arrived promptly in schedule window. Knew exactly what the issue was within seconds, and had the repair done quickly.
Customer service response - Thank you for your 5-star review, Kevin! We're thrilled to hear that scheduling was easy and our technician provided prompt and efficient service.
Sears Home Services on October 06, 2024
Coco M
Chris was awesome! Very efficient and respectfull.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Chris provided efficient and respectful service.
Sears Home Services on September 28, 2024
Margie W
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 24, 2024
Maria V
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 24, 2024
Alex S
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 21, 2024
Andrea D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 18, 2024
Helen W
Got my refrigerator fixed - was very professional.
Customer service response - Thank you for your 5-star review! We're delighted to hear that you had a professional experience with our refrigerator repair service.
Sears Home Services on September 18, 2024
Missy B
He was informative and nice. Great job
Customer service response - Thank you for your kind words! We're delighted to hear our technician was informative and nice, and that you had a great experience with our service.
Sears Home Services on September 18, 2024
Yolanda W
The technician did a great job. He was knowledgeable and knew how to solve the problem quickly. He made sure I understood what he was fixing and what the problem was. He was nice and friendly with excellent interpersonal skills. His skill set for the repair job was on point. We will definitely call for repairs again.
Customer service response - Thank you for your detailed review, Yolanda! We're delighted to hear our technician provided knowledgeable and friendly service, and we look forward to assisting you with any future repairs.
Sears Home Services on September 10, 2024
