1800 Green Oaks Rd Reviews

Read reviews from customers who used our services at 1800 Green Oaks Rd


Total reviews

299


Average Rating

4.5/5

June 20, 2026
Overall rating

Have always had the best experience with the repair done by the serviceman sent by this company.

debbie C,

Customer service response - Thank you for your feedback, Debbie! We're glad to hear you've consistently had great experiences with our servicemen.

Sears Home Services on 1782005700737

June 20, 2026
Overall rating

The technician was very personable and completed the task in a timely manner.

Laura M,

Customer service response - Thank you for your feedback, Laura! We're glad to hear our technician was personable and completed the task promptly.

Sears Home Services on 1781983853011

June 19, 2026
Overall rating

Jeremiah, our technician, was excellent! Very knowledgeable & efficient. 5 star rating out of 5! However, Sears Home Services, is a 0 rating out of 5! No one can speak to a real person! The AI is terrible. There were 3 prior automated appts scheduled that were no shows. No shows! I was given a broad time window each time and had to take off from work for nothing! The diagnostic appt was on 6/3/26, ordered part and received on 6/4/26, with the final repair finally done on a Saturday, 6/20/26. The technicians can’t even talk to anyone. Pathetic!

June W,

Customer service response - Thank you for your feedback, June! We're glad to hear Jeremiah was knowledgeable and efficient. We apologize for the inconvenience with scheduling and communication issues. Please contact us directly so we can address your concerns further.

Sears Home Services on 1781972941591

June 20, 2026
Overall rating

Audie C,

Customer service response - Thank you for the amazing 5-star review, Audie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781916021808

June 19, 2026
Overall rating

Pamela P,

Customer service response - Thank you for the amazing 5-star review, Pamela! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781908381366

June 19, 2026
Overall rating

Roul is very experienced and knowledgeable. He is courteous and friendly.

Anchalee C,

Customer service response - Thank you for your feedback, Anchalee! We're glad to hear Roul was experienced, knowledgeable, courteous, and friendly.

Sears Home Services on 1781849222931

June 17, 2026
Overall rating

Your repair person was friendly, professional, timely and resolved the issue with the appliance.

Donald H,

Customer service response - Thank you for your feedback, Donald! We're glad to hear our repair person was friendly, professional, timely, and resolved the issue with your appliance.

Sears Home Services on 1781735539458

June 16, 2026
Overall rating

Kristina M,

Customer service response - Thank you for the amazing 5-star review, Kristina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781651740519

June 14, 2026
Overall rating

Very professional

Gladys L,

Customer service response - Thank you for your feedback, Gladys! We're glad to hear you found our service very professional.

Sears Home Services on 1781533427004

June 12, 2026
Overall rating

Mark C was really great. He was professional, and he explained everything about what was wrong with our washing machine. He was very polite and friendly and very respectable we felt very comfortable with him.

Bianca D,

Customer service response - Thank you for your feedback, Bianca! We're glad to hear Mark was professional, polite, and made you feel comfortable while explaining everything about your washing machine.

Sears Home Services on 1781317447552

Showing 41 - 50 reviews

PaginationPagination
See all details for 1800 Green Oaks Rd