1800 Green Oaks Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Donald V
Chris was very professional and polite. He reached out to me when he found that he could get to me earlier than scheduled to ask if I preferred an earlier time.. which worked out great.
Customer service response - Thank you for your review, Donald! We're glad to hear that Chris was professional and accommodating with your schedule.
Sears Home Services on November 03, 2024
Phyllis S
The technician was great, but Sara’s home services sucks. It took almost 2 months to get parts from my refrigerator that I have been told only took one week. I gotta run around no matter where I went through. I got nothing but runaround. I hate to even have to call them again for anything
Customer service response - Thank you for your feedback, Phyllis. We apologize for the delays you experienced with the parts and any inconvenience caused.
Sears Home Services on October 20, 2024
Kevin D
Very easy to schedule an appointment. Technician arrived promptly in schedule window. Knew exactly what the issue was within seconds, and had the repair done quickly.
Customer service response - Thank you for your 5-star review, Kevin! We're thrilled to hear that scheduling was easy and our technician provided prompt and efficient service.
Sears Home Services on October 06, 2024
Coco M
Chris was awesome! Very efficient and respectfull.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Chris provided efficient and respectful service.
Sears Home Services on September 28, 2024
Margie W
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 24, 2024
Maria V
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 24, 2024
Alex S
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 21, 2024
Andrea D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 18, 2024
Helen W
Got my refrigerator fixed - was very professional.
Customer service response - Thank you for your 5-star review! We're delighted to hear that you had a professional experience with our refrigerator repair service.
Sears Home Services on September 18, 2024
Missy B
He was informative and nice. Great job
Customer service response - Thank you for your kind words! We're delighted to hear our technician was informative and nice, and that you had a great experience with our service.
Sears Home Services on September 18, 2024