1800 Green Oaks Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Scharrie W
He was so rude. Was at my home less than 10 minutes pull out a reader machine and said the machine doesn’t lie and said to replace it. I will never use Sears again
Customer service response - Thank you for taking the time to bring this to our attention, Scharrie. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on January 22, 2024
LaVeda M
Replaced the ice maker on my freezer and was told I would have ice in a couple of hours has been 14 hours and I still do not have any ice.
Daley M
Technician did not want to come and check out the problem. We needed a new oven hinge and the technician was extremely frustrated with Sears because he could not find the part on the website. The technician was huffing and puffing the entire time and said there was nothing he could do because he couldn’t find the part he needed. Terrible service with zero solution!!
Carl P
This has been a complete clown show. I have a 6 month filter with only one week of use since Sears turned my water off two weeks ago. This was after ordering the wrong parts. Now, the repair was installed incorrectly. The tech said the water would flow normally with a new filter. OOOOPS! It is a new filter. The reason the water won't flow with any filter, new or old, is because the filter housing unit was installed incorrectly at a slant instead of straight. Now, when a filter goes in, it will simply pinch the line or a valve. I have taken 4 days off work or paid someone to be at my house. I feel like I should get a paycheck from Sears now.
