8401 Gateway Blvd W Reviews

Read reviews from customers who used our services at 8401 Gateway Blvd W


Total reviews

677


Average Rating

4.3/5

June 12, 2026
Overall rating

On time and courteous.

Lupe M,

Customer service response - Thank you for your feedback, Lupe! We're glad to hear our technician was on time and courteous.

Sears Home Services on 1781284529787

June 09, 2026
Overall rating

Technician was fantastic and got dryer fixed and cleaned. However, Sesrs Home Services is the worst. It took me 6 weeks to finally get my dryer fixed. My appointment was cancelled 4x and we were not notified on 2 of them. We just sat here waiting all day. You cannot get a person on the phone. I emailed support and received no response. I tried to reschedule when they didn’t come out. It would give me a date option - I selected the date, and 2 seconds later that wasn’t available. It did that 10x in a row. Beyond frustrating.

Raylene C,

Customer service response - Thank you for your feedback, Raylene. We're glad the technician was able to fix and clean your dryer, but we're sorry to hear about the scheduling issues and lack of communication. Please contact us directly so we can address your concerns.

Sears Home Services on 1780965808481

June 02, 2026
Overall rating

The gentleman was nice & explained everything I needed to know. Couldn't find anything wrong. Explained if I seemed to have a problem there is a 30 day warrant I can use. Hopefully, I won't need that. Thank you.

Shain S,

Customer service response - Thank you for your feedback, Shain! We're glad to hear the technician was nice and informative, and we hope you won't need to use the warranty.

Sears Home Services on 1780430671529

June 02, 2026
Overall rating

The technician was thorough, efficient and very polite and kind. I was very satisfied with the job. I

Eunice E,

Customer service response - Thank you for your feedback, Eunice! We're glad to hear the technician was thorough, efficient, and polite, and that you were satisfied with the job.

Sears Home Services on 1780429374272

May 21, 2026
Overall rating

Maria R,

Customer service response - Thank you for the amazing 5-star review, Maria! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779465545881

May 21, 2026
Overall rating

Johnny E,

Customer service response - Thank you for the amazing 5-star review, Johnny! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779399972729

May 21, 2026
Overall rating

Teresa H,

Customer service response - Thank you for the amazing 5-star review, Teresa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779392128011

May 20, 2026
Overall rating

Pamala P,

Customer service response - Thank you for the amazing 5-star review, Pamala! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779303777878

May 15, 2026
Overall rating

Sandra D,

Customer service response - Thank you for the amazing 5-star review, Sandra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778885887083

May 07, 2026
Overall rating

Connie E,

Customer service response - Thank you for the amazing 5-star review, Connie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778202139836

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