8401 Gateway Blvd W Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (502 reviews)

S D

July 11, 2025

Hugo I give 5 stars for his effort ! Unfortunately I give ZERO stars to GE appliances This refrigerator had been nothing but a major problem since the day we got it.

Source: Google

James G

July 10, 2025
Source: Google

Delia G

July 09, 2025

Sears rep was professional very knowledgeable and respectful

Source: Google

Customer service response - Thank you for your 5-star review, Delia! We're glad to hear that our representative was professional, knowledgeable, and respectful.

Sears Home Services on July 09, 2025

JOSE F

July 09, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on July 09, 2025

Raymond B

July 08, 2025

Nice gentleman. Really know his business. Thanks

Source: Google

Customer service response - Thank you for your 5-star review, Raymond! We're glad to hear that our technician was knowledgeable and provided great service.

Sears Home Services on July 08, 2025

Gabriel E

July 07, 2025

Elija was Great. He knew exactly what to do and got the job done quickly

Source: Google

Customer service response - Thank you for your 5-star review, Gabriel! We're glad to hear that Elija provided quick and efficient service.

Sears Home Services on July 07, 2025

Bernard J

July 07, 2025

Technician fixed the issue in about 10 minutes from arriving. I will recommend

Source: Google

Customer service response - Thank you for your 5-star review, Bernard! We're glad to hear that our technician quickly resolved the issue, and we appreciate your recommendation.

Sears Home Services on July 07, 2025

Louie N

June 26, 2025

Alonso, the tech who serviced the dryer is outstanding. Knowledgeable! I used AI for all services and found it totally frustrating. I fought with AI for 30 minutes before i could speak with a real person. I am not giving Ai not even a 1.

Source: Google

Customer service response - Thank you for your 5-star review, Louie! We're glad to hear Alonso provided outstanding service, and we apologize for the frustration with the AI system.

Sears Home Services on June 25, 2025

DeAnna G

June 19, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on June 19, 2025

Rose O

June 19, 2025

The technician was very knowledgeable and professional.

Source: Google

Customer service response - Thank you for your 5-star review, Rose! We're glad to hear that our technician was knowledgeable and professional.

Sears Home Services on June 19, 2025

Average Rating: 4.2/5 (502 reviews)
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