8401 Gateway Blvd W Reviews
Showing most recent reviews from verified customers of Sears Home Services
S D
Hugo I give 5 stars for his effort ! Unfortunately I give ZERO stars to GE appliances This refrigerator had been nothing but a major problem since the day we got it.
James G
Delia G
Sears rep was professional very knowledgeable and respectful
Customer service response - Thank you for your 5-star review, Delia! We're glad to hear that our representative was professional, knowledgeable, and respectful.
Sears Home Services on July 09, 2025
JOSE F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 09, 2025
Raymond B
Nice gentleman. Really know his business. Thanks
Customer service response - Thank you for your 5-star review, Raymond! We're glad to hear that our technician was knowledgeable and provided great service.
Sears Home Services on July 08, 2025
Gabriel E
Elija was Great. He knew exactly what to do and got the job done quickly
Customer service response - Thank you for your 5-star review, Gabriel! We're glad to hear that Elija provided quick and efficient service.
Sears Home Services on July 07, 2025
Bernard J
Technician fixed the issue in about 10 minutes from arriving. I will recommend
Customer service response - Thank you for your 5-star review, Bernard! We're glad to hear that our technician quickly resolved the issue, and we appreciate your recommendation.
Sears Home Services on July 07, 2025
Louie N
Alonso, the tech who serviced the dryer is outstanding. Knowledgeable! I used AI for all services and found it totally frustrating. I fought with AI for 30 minutes before i could speak with a real person. I am not giving Ai not even a 1.
Customer service response - Thank you for your 5-star review, Louie! We're glad to hear Alonso provided outstanding service, and we apologize for the frustration with the AI system.
Sears Home Services on June 25, 2025
DeAnna G
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 19, 2025
Rose O
The technician was very knowledgeable and professional.
Customer service response - Thank you for your 5-star review, Rose! We're glad to hear that our technician was knowledgeable and professional.
Sears Home Services on June 19, 2025