8401 Gateway Blvd W Reviews

Read reviews from customers who used our services at 8401 Gateway Blvd W


Total reviews

677


Average Rating

4.3/5

April 14, 2025
Overall rating

He was very nice and polite. He was very efficient. Very upset with Lowe’s for leaving items inside the washer that the tech had to pull out and clean up after their mess I pay for set up and delivery and this is what you get parts left inside. But I thank goodness for Sears t Tech that come and clean up

Michelle G,

Customer service response - Thank you for your 5-star review, Michelle! We're glad our technician was able to assist and clean up the issue left by Lowe's.

Sears Home Services on 1744592089558

November 20, 2023
Overall rating

Iced build up lower portion and Freezer. Leakage inside ref coiled tubing was replaced by tech

editha C,

April 11, 2025
Overall rating

Vanessa P,

Customer service response - We apologize for the trouble you've faced, Vanessa. This is not the experience we want for our customers. Please email us at [email protected] so we can assist you further. Thank you for your patience.

Sears Home Services on 1744154982195

April 08, 2025
Overall rating

Hugo is a great technician and very professional in his work. This is the service and work we can definitely count on. He deserves a raise for his hard work and amazing work ethic!

Henry S,

Customer service response - Thank you for your 5-star review, Henry! We're happy to hear that Hugo's professionalism and work ethic stood out during your service.

Sears Home Services on 1744154739065

April 07, 2025
Overall rating

I called on a Thursday to schedule a repair on my dryer and they were able to got me in the next day. I was at work, but my daughter said that the technician was polite and professional. It turned out that the problem was a faulty sensor. Since the labor charge was covered by the protection plan, I didn’t have to pay for the visit!

Marsha W,

Customer service response - Thank you for your 5-star review, Marsha! We're glad to hear that scheduling was quick and that the technician was polite and professional.

Sears Home Services on 1744078178699

April 06, 2025
Overall rating

Hugo has good skills and knowledge of his work

Ruben R,

Customer service response - Thank you for your 5-star review, Ruben! We're glad to hear that Hugo demonstrated his skills and knowledge during your service.

Sears Home Services on 1743987779004

April 03, 2025
Overall rating

Scheduling was fast and quick, Technician was punctual, courteous, and efficient. Overall, service was excellent, and Technician David excelled my expectations, he is an asset to your company, thank you all for an outstanding customer service experience.

Leo V,

Customer service response - Thank you for your 5-star review, Leo! We're happy to hear that scheduling was smooth and that Technician David provided excellent service.

Sears Home Services on 1743641534266

April 02, 2025
Overall rating

He was very professional and took less than an hour to fix my washer.

David C,

Customer service response - Thank you for your 5-star review, David! We're glad to hear our technician was professional and efficient in fixing your washer.

Sears Home Services on 1743553815511

March 30, 2025
Overall rating

Max P,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1743384867874

March 27, 2025
Overall rating

Mary D,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1743131043733

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