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8401 Gateway Blvd W Reviews
Read reviews from customers who used our services at 8401 Gateway Blvd W
Total reviews
677
Average Rating
4.3/5
Olga A,
Very professional and courteous
David M,
He was on time and to the point, thank you.
Joe V,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our technician was punctual and efficient in addressing your needs.
Sears Home Services on 1707197698508
Donna H,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1707174376992
John S,
Customer service response - A big thank you, John, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1707175597847
Jose R,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1766107286881
I have my appluance under warranty. My range started having problems. The "clickers" on one side didn't work unless I turned them both to on at the same time. I called Sears and a tech came out, checked it, and ordered parts. 6 weeks later I've had 4 appointments for a tech to come out and install the parts. Each time rhe tech has not made it.except for once. And he write on the Sears site "customer not home" when my door was wide open. He did not bother to call me or come knock on my door. I have an appointment today, May 10 2025. Their appointments are from 8 to 5 so I cannot go anywhere. Let's see what happens. You'd think that wirh warranty protection theyd be more attentive to their customers.
Mickey M,
Customer service response - We apologize for the repeated missed appointments and the inconvenience this has caused, Mickey. We appreciate your patience and hope today's service resolves the issue.
Sears Home Services on 1747025950641
The technician was great. However, the part was not available to make the repair or even complete an estimate for repair so I am still without resolution.
Molly J,
Customer service response - We're glad to hear the technician was great, Molly. We apologize for the inconvenience with the part availability and appreciate your patience as we work towards a resolution.
Sears Home Services on 1738281860230
juan C,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1730359676118
No parts available at this time . They have to order them .
Alex F,
Customer service response - We apologize for the inconvenience of not having the parts available immediately. Thank you for your understanding as we work to quickly get what is needed for your repair.
Sears Home Services on 1717412918532
