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8401 Gateway Blvd W Reviews
Read reviews from customers who used our services at 8401 Gateway Blvd W
Total reviews
677
Average Rating
4.3/5
PROF. , POLITE, FAST. BUT DIDN,T CHECK GAS LINE, SOMEONE TURN GAS OFF ! I HAVE A CONDO AND DON,T PAY GAS BILL , HOA DOES. SORRY THANKS FOR HELP !!
james J,
Customer service response - We're thrilled to hear you found our service professional, polite, and fast! Thank your for taking the time to leave a review.
Sears Home Services on 1719196403832
Igniter was changed on my stove griddle still doesn’t hold temperature. Flame goes on every 15 seconds and turns off. I believe the thermostat is bad also. I was told it was working but doesn’t seem it is.
marissa H,
Customer service response - Hello marissa, we acknowledge and appreciate your 3-star rating. Your feedback is important to us, and we're open to hearing more about your experience with Sears Appliance Repair. If there's anything specific you'd like to discuss or suggest for improvement, please don't hesitate to reach out. Thank you for choosing us.
Sears Home Services on 1716456330118
Jesus V,
Customer service response - Hi Jesus, we appreciate you taking the time to leave us a rating. We hope we can serve you again with Sears Appliance Repair in the future. Thanks!
Sears Home Services on 1705398174997
veronica S,
Bernadette G,
Leticia V,
Customer service response - Hi Leticia!! Thank you for taking the time to let us know about your recent visit!! We value your feedback and will forward it on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future.
Sears Home Services on 1513252800000
The Sears worker just took some time to show us what to do to get our dishwasher to work again - basically to push the "locked" button for at least 3 minutes and that unlocks it. But he charged us around $174 for doing that. It seems awfully expensive to just show us how to lock and unlock a dishwasher. I don't recall him doing much else except showing us how to work the "lock" button even though he stayed in our house for around 20 minutes and we payed online while he was here.
Robert F,
Difficult to find parts and too expensive.
Arturo M,
Customer service response - Arturo Maldonado, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1694692800000
The first appointment I made no one ever showed up after waiting all day. Never received a text/call letting me know he wasn’t going to show up either. The following day I called and rescheduled my own appointment for the following day. The 2nd scheduled appointment the technician showed up as on the web tracker and he was very professional and addressed my concerns.
Rick C,
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1697284800000
Washer was leaking. tech came to the house and assessed the situation, ordered parts and scheduled a follow up. Parts came directly to my home and a new tech came to my home and installed the parts. Tech and his partner ran tests and said all was good. Everyone was professional. Schedules were done on dates given. My only problem is that...My washer is still leaking
jcorde03,
