8401 Gateway Blvd W Reviews
Showing most recent reviews from verified customers of Sears Home Services
Henry S
Hugo is a great technician and very professional in his work. This is the service and work we can definitely count on. He deserves a raise for his hard work and amazing work ethic!
Customer service response - Thank you for your 5-star review, Henry! We're happy to hear that Hugo's professionalism and work ethic stood out during your service.
Sears Home Services on April 08, 2025
Marsha W
I called on a Thursday to schedule a repair on my dryer and they were able to got me in the next day. I was at work, but my daughter said that the technician was polite and professional. It turned out that the problem was a faulty sensor. Since the labor charge was covered by the protection plan, I didn’t have to pay for the visit!
Customer service response - Thank you for your 5-star review, Marsha! We're glad to hear that scheduling was quick and that the technician was polite and professional.
Sears Home Services on April 07, 2025
Ruben R
Hugo has good skills and knowledge of his work
Customer service response - Thank you for your 5-star review, Ruben! We're glad to hear that Hugo demonstrated his skills and knowledge during your service.
Sears Home Services on April 06, 2025
Leo V
Scheduling was fast and quick, Technician was punctual, courteous, and efficient. Overall, service was excellent, and Technician David excelled my expectations, he is an asset to your company, thank you all for an outstanding customer service experience.
Customer service response - Thank you for your 5-star review, Leo! We're happy to hear that scheduling was smooth and that Technician David provided excellent service.
Sears Home Services on April 02, 2025
David C
He was very professional and took less than an hour to fix my washer.
Customer service response - Thank you for your 5-star review, David! We're glad to hear our technician was professional and efficient in fixing your washer.
Sears Home Services on April 01, 2025
Max P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 30, 2025
Mary D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 27, 2025
Hazel S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 30, 2025
david Y
Your tech, Alonso, was prompt, courteous, knowledgeable and respectful. On the strength of his service, we elected to sign up for your home appliance warranty.
Customer service response - Thank you for your 5-star review, David! We're glad to hear Alonso provided excellent service, and we're pleased you chose our home appliance warranty.
Sears Home Services on March 24, 2025
Virginia P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 16, 2025
