8401 Gateway Blvd W Reviews

Good customer service & educating tips from sears service tech.

My Sears repair guy always fixes my problems with no problem even if he has to order parts. Love my service protection plan.

The repair department was very helpful. Only problem was the phone service . . .took 3 times,, got cut off twice.

The Technician was very professional and respectful. He knew exactly what was needed to repair my exercise bicycle and did the work in an expeditious manner. I was impressed by his work.

First of all I had forgotten to buy warranty and the lady let me buy it, the repairman you sent was so knowledgeable of my type of washer he tested it and finally decided he needed to order parts, I didn't have to make another appt cause he did it for me. In my 36 years of marriage this is the second Kenmore washer I had bought . thank you Sears!!

The service was great, and I mean Great! Guy explained every thing he did and why. First time in countless years since I met somebody who enjoys what he does. Great job Sears

Recently a SEAR'S technician came to repair our Kenmore Elite refrigerator. After several attempts and parts, the technician said he was ABSOLUTELY sure the refrigerator was working. He checked everything thoroughly. He finally stated...its working 100%... The technician took pride in his work.....THANK YOU!!!!....… I just wish the CALL CENTER and SCHEDULING was as good as the technician. Hector Luna El Paso, TX

excellent service, definitely a name you can trust. easy to make an appt online

Excellent service and information, great attitude , always a pleasure and satisfaction knowing sears has this great warranty program in taking care of our appliances.