8401 Gateway Blvd W Reviews
Read reviews from customers who used our services at 8401 Gateway Blvd W
Total reviews
677
Average Rating
4.3/5
Very helpful and arrive on time
francisco L,
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears Parts Direct!
Sears Home Services on 1697284800000
I'm glad he had all parts needed to do the repairs. We've been without ice for 3 weeks. It's so frustrating just trying to get an appointment, you get the agent, and they want to fix the problem over the phone. I'm not a tech, just need a simple appointment I paid my service contract, I should not have to get interrogated so maybe I can fix the unit. Sears, change your method of customer service, please.
Josie T,
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on 1697284800000
Olivia R,
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on 1697284800000
Pennie P,
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on 1697284800000
Allison C,
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on 1697284800000
Technician called before arrival and confirming appointment. Very professional and courteous.
gabe Z,
Denise A,
Great customer service
Lisa N,
Technician quickly identified the issue with my fridge and resolved the problem. Very courteous and professional and took time to explain steps to prevent the issue to surface again. Hugo was great!
Belen V,
Elijah was awesome. Gave me helpful hints. Courtous and friendly.
Cecilia M,