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802-552-4364
8401 Gateway Blvd W Reviews
Read reviews from customers who used our services at 8401 Gateway Blvd W
Total reviews
677
Average Rating
4.3/5
Technician was knowledgeable and courteous. All around great customer service. Only issue I have is that they should send a Technician within the first 48 hours to see what the problem might be and get parts ordered instead of having them show up a week later to just to tell u that they have to order parts and in a week they will come back and repair your appliance.
Jose C,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience caused by the delay in sending a technician. We will work on improving our service to ensure a more efficient response time for our customers.
Sears Home Services on 1706150448434
Thanx for your excellent service
Sam W,
Customer service response - Thank you for your kind words and for acknowledging our excellent service. We strive to provide the best customer experience possible and we appreciate your feedback.
Sears Home Services on 1705566255649
Great customer service. Came in and got the job done quickly
Anthony B,
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your positive feedback and are glad to hear that our team provided you with great customer service and promptly completed the job.
Sears Home Services on 1707529061078
Lo 8,
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on 1649195105790
On time and curtious serviceman. Recommed them to cover your repairs on appliances
Ephren L,
Well the technician was professional and friendly. The work he did at first was too quick though so he had to come back and do additional work. But another day, 2 days later.😠. It seems fixed now, so I'm satisfied with the service so far.
Leobardo V,
After several attempts at getting the correct ice tray for my refrigerator after a technician broke it, we finally got one that fit. The new technician was very friendly and wouldn't give up on it! He turned what could have been a very unpleasant situation into a pleasant one. I appreciate his dedication.
tara S,
Pablo B,
This was a very professional operation. The technicians was a great team, an older man and his pupil. Thanks.
Stanley K,
Customer service response - Hi Stanley! We love to see that you had a great experience with your recent service visit! Thank you for taking the time to leave us your feedback and we look forward to assisting you in the future.
Sears Home Services on 1513252800000
07/22/17 - UPDATE Sears came back and ended up replacing the compressor in the refrigerator. It's now working good and making ice and cooling well. So, I guess the second time around worked...... The service call was to fix the ice maker, since it wasn't working. Well, it's still not working after the service call. Have to bring Sears out again, since the didn't fix the issue the first time out......
Dale N,
Customer service response - Hi Dale! Thank you for taking the time to let us know about your recent service visit. We hate to see that you are still having issues and would love to look into this further for you. If you would please email the name, address, and phone number associated with the order to [email protected] we would be more than happy to dig deeper into this for you. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1513252800000
