Appointment Lookup
802-552-4364
817 West Loop Reviews
Read reviews from customers who used our services at 817 West Loop
Total reviews
110
Average Rating
4.6/5
Craig serviced our refrigerator and was knowledgeable and explained the issues to and offered solutions for our problem.
Nancy L,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear Craig was knowledgeable and provided clear explanations and solutions for your refrigerator issues.
Sears Home Services on 1787605065369
Called before arriving and explained code, thank you!
Canion 2,
Customer service response - Thank you for your feedback! We're glad to hear the technician called ahead and explained the code clearly.
Sears Home Services on 1786827283416
Craig is Very knowledgeable and efficient. Showed great concern for making sure the repair was done correctly since my husband messed it up the first time. Kindly worked within our available time frame due to husband’s medical condition. We’d prefer Craig for any and all future repairs.
tammy L,
Customer service response - Thank you for your feedback, Tammy! We're glad to hear Craig was knowledgeable, efficient, and accommodating to your needs, and we'll do our best to have him assist with future repairs.
Sears Home Services on 1786823490941
He was polite, and professional. He called when he was on his way. He knew exactly what was wrong with our dryer and what part to order. Zero Complaints 😊
Tara H,
Customer service response - Thank you for your feedback, Tara! We're glad to hear the technician was polite, professional, and efficient in diagnosing and addressing your dryer issue.
Sears Home Services on 1786814922170
This is what is called Topnotch service. He was polite and respectful. He replaced the part and it didn’t take him very long.
Ernest G,
Customer service response - Thank you for your feedback, Ernest! We're glad to hear the service was topnotch, polite, and efficient in replacing the part.
Sears Home Services on 1786040204697
This is the second time Craig has responded to our request for a Sears technician. Each time, Craig provided excellent service. He was efficient and quickly provided us with our best options.
Paul C,
Customer service response - Thank you for your feedback, Paul! We're glad to hear Craig provided excellent and efficient service, offering you the best options each time.
Sears Home Services on 1784897411509
He was able to diagnose the problem right away and was very nice.
Quinten W,
Customer service response - Thank you for your feedback, Quinten! We're glad to hear the problem was diagnosed quickly and that the service was nice.
Sears Home Services on 1784669604449
Very knowledgeable and friendly.
Scarlett M,
Customer service response - Thank you for your feedback, Scarlett! We're glad to hear the service was knowledgeable and friendly.
Sears Home Services on 1784666725377
Very professional and through.
JIm R,
Customer service response - Thank you for your feedback, Jim! We're glad to hear the service was professional and thorough.
Sears Home Services on 1783603111975
Liza P,
Customer service response - Thank you for the amazing 5-star review, Liza! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782240275780
Appliance is under warranty.
John H,
Customer service response - Thank you for your feedback, John! We're glad to hear your appliance is under warranty.
Sears Home Services on 1780516167326
Louis did an excellent job of fixing my washer. He was very knowledgeable about my washer and had it fixed pretty quickly.
Jeanette H,
Customer service response - Thank you for your feedback, Jeanette! We're glad to hear Louis was knowledgeable and quickly fixed your washer.
Sears Home Services on 1777513743291
Very knowledgeable and helpful!
Lindsey L,
Customer service response - Thank you for your feedback, Lindsey! We're glad to hear you found our service knowledgeable and helpful.
Sears Home Services on 1776193332699
Deedee C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774313388897
natalie D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773879746850
Eulalia W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773796187943
Very kind and polite
Dora R,
Customer service response - Thank you for your review, Dora! We're glad to hear our technician was kind and polite.
Sears Home Services on 1773704919797
Scott C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773623883632
Daniel P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772419955805
The tech (Louis) was very knowledgeable and thorough with the repair work. He took the time to explain what was wrong with my washer. I appreciate him following up with me on the status of my warranty/repair.
Therese O,
Customer service response - Thank you for your review, Therese! We're glad to hear Louis was knowledgeable, thorough, and kept you informed about your washer's repair and warranty status.
Sears Home Services on 1772155905074
Great customer service. Technician always notified us in advance before he came home and was always professional. Although he had to come back multiple times, he fixed our washer.
Miguel C,
Customer service response - Thank you for your review, Miguel! We're glad to hear you received great customer service and that our technician was professional and thorough in fixing your washer.
Sears Home Services on 1769997189991
Alejandro V,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1769746822055
Perfect customer service. THANKYOU
Francene S,
Customer service response - Thank you for your review, Francene! We're glad to hear you received perfect customer service.
Sears Home Services on 1768880759142
Very friendly and very knowledgeable real easy-going and explains what he’s doing.
DUSTIN J,
Customer service response - Thank you for your review, Dustin! We're glad to hear our technician was friendly, knowledgeable, and provided clear explanations.
Sears Home Services on 1768181469661
Very knowledgeable.
carl B,
Customer service response - Thank you for your review, Carl! We're glad to hear you found our service knowledgeable.
Sears Home Services on 1767587160706
