1502 Harvey Rd Reviews
Read reviews from customers who used our services at 1502 Harvey Rd
Total reviews
196
Average Rating
4.3/5
Parts arrived quick! David has been to my home before and I like his professionalism. He was quick and efficient! As a mother of 4, who takes care of her parents and extra kids… I cannot be without a washing machine, so always happy when it can be repaired quickly.
Moriah S,
Customer service response - Thank you for your feedback, Moriah! We're glad to hear David was professional, quick, and efficient, ensuring your washing machine was repaired promptly.
Sears Home Services on 1781876783057
Sheila H,
Customer service response - Thank you for the amazing 5-star review, Sheila! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781214099179
Shalalete J,
Customer service response - Thank you for the amazing 5-star review, Shalalete! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781033653529
Very nice. Fixed the problem and came when he was scheduled. Not many want to service appliances in the country. Glad to find him.
Beth W,
Customer service response - Thank you for your feedback, Beth! We're glad to hear the problem was fixed on schedule and that you found our service helpful.
Sears Home Services on 1779819382436
Livia C,
Customer service response - Thank you for the amazing 5-star review, Livia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779810880002
Ken W,
Customer service response - Thank you for the amazing 5-star review, Ken! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778383173813
problem not resolved…waiting on return visit that was scheduled for 3:19 pm and it is now 7:22pm and can only talk to a virtual assistant
erla M,
Customer service response - Thank you for the amazing 5-star review, Erla! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778100651629
Christina M,
Customer service response - Thank you for the amazing 5-star review, Christina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777497368762
Tony rectified the issue I was having with my drier, dashboard not working properly. Explained in details what was happening, why, and how he fixed it. Had also looked at my washer to ensure it was running properly. One of the best knowledgeable technicians Sears has. Very much appreciate his hard work.
Doris L,
Customer service response - Thank you for your feedback, Doris! We're glad to hear Tony was knowledgeable and thorough in resolving your dryer issue and checking your washer.
Sears Home Services on 1777314395532
Had preventive service on my washer, dryer, range, dishwasher & freezer on 4/15. David was the Tech. Did great job, gave me results, & a few tips. Appt was within the time range given / which I appreciated. David texted me when at our gate; someone should have given him my number to call prior to arrival. However .. Important for you to know! My frustration was with trying to call & make the appt. Getting past the robot was extremely frustrating! It didn’t recognize either of my phone numbers. I called several numbers from the website .. again, frustration! Finally .. got to speak with a representative .. Castile (spelling not certain) I have that number in my records. But.i repeat - getting to talk with a representative was TOO challenging .. please get this corrected!
Peggy B,
Customer service response - Thank you for your feedback, Peggy! We're glad to hear David did a great job and provided helpful tips. We apologize for the frustration you experienced with the appointment process and appreciate your input on improving it.
Sears Home Services on 1776279800251