1502 Harvey Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Glen C
I bought a Samsung appliance and it has been bad from day 1. I finally asked to fix it and you got a replacement approved. I hear that is rare. Thank you and Merry Christmas
Customer service response - Thank you for your review, Glen! We're glad we could assist in getting a replacement approved for your Samsung appliance. Merry Christmas!
Sears Home Services on December 25, 2024
JJ M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 16, 2024
Bentley N
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 16, 2024
Joesph B
Could not definitely diagnose problems says possibly gas valve
Customer service response - Thank you for your feedback, Joesph. We're glad to hear you had a positive experience, and we appreciate your patience as we work to accurately diagnose the issue.
Sears Home Services on November 26, 2024
Carrie R
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 11, 2024
Gary L
Great service by Great people!!
Customer service response - Thank you for your positive review, Gary! We're happy to hear you had a great experience with our team.
Sears Home Services on November 05, 2024
Annie D
The repairman (Willie) was prompt, clean, great attitude, efficient and polite. Very satisfied. Thank you!
Customer service response - Thank you for your wonderful review, Annie! We're delighted to hear that Willie provided prompt and efficient service with a great attitude.
Sears Home Services on November 05, 2024
Jeff H
Tony was fantastic and very knowledgeable. He truly provided exceptional service and gave us some extra education on many of our appliances to help preserve the longevity of the units. He is truly an asset to your industry.
Customer service response - Thank you for your wonderful review, Jeff! We're thrilled to hear that Tony provided exceptional service and valuable advice on your appliances.
Sears Home Services on October 29, 2024
Gale F
Willie does good work. He's been here 5 times putting in different parts to fix this icemaker. He has checked everything under the sun and still no ice. We get one drop a day. This icemaker is just not fixable. Yall just need to refund my money. This is ridiculous.
Customer service response - Thank you for your feedback, Gale. We're sorry to hear about the ongoing issues with your icemaker and appreciate your patience; please contact us directly to discuss a resolution.
Sears Home Services on October 17, 2024
Michael M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 02, 2024
