1502 Harvey Rd Reviews
Read reviews from customers who used our services at 1502 Harvey Rd
Total reviews
201
Average Rating
4.3/5
Ken W,
Customer service response - Thank you for the amazing 5-star review, Ken! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778383173813
problem not resolved…waiting on return visit that was scheduled for 3:19 pm and it is now 7:22pm and can only talk to a virtual assistant
erla M,
Customer service response - Thank you for the amazing 5-star review, Erla! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778100651629
Christina M,
Customer service response - Thank you for the amazing 5-star review, Christina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777497368762
Tony rectified the issue I was having with my drier, dashboard not working properly. Explained in details what was happening, why, and how he fixed it. Had also looked at my washer to ensure it was running properly. One of the best knowledgeable technicians Sears has. Very much appreciate his hard work.
Doris L,
Customer service response - Thank you for your feedback, Doris! We're glad to hear Tony was knowledgeable and thorough in resolving your dryer issue and checking your washer.
Sears Home Services on 1777314395532
Had preventive service on my washer, dryer, range, dishwasher & freezer on 4/15. David was the Tech. Did great job, gave me results, & a few tips. Appt was within the time range given / which I appreciated. David texted me when at our gate; someone should have given him my number to call prior to arrival. However .. Important for you to know! My frustration was with trying to call & make the appt. Getting past the robot was extremely frustrating! It didn’t recognize either of my phone numbers. I called several numbers from the website .. again, frustration! Finally .. got to speak with a representative .. Castile (spelling not certain) I have that number in my records. But.i repeat - getting to talk with a representative was TOO challenging .. please get this corrected!
Peggy B,
Customer service response - Thank you for your feedback, Peggy! We're glad to hear David did a great job and provided helpful tips. We apologize for the frustration you experienced with the appointment process and appreciate your input on improving it.
Sears Home Services on 1776279800251
He showed u with a fantastic positive attitude and smile. Very understanding of the detour to the back door as the house is under renovations.
Carol S,
Customer service response - Thank you for your feedback, Carol! We're glad to hear our technician arrived with a positive attitude and was understanding of the detour.
Sears Home Services on 1775498935019
Excellent service. Thanks
Elaine S,
Customer service response - Thank you for your feedback, Elaine! We're glad to hear you received excellent service.
Sears Home Services on 1775240167604
Willie did an incredible job and I was very pleased with his service!
Carli K,
Customer service response - Thank you for your feedback, Carli! We're glad to hear Willie did an incredible job and that you were pleased with his service.
Sears Home Services on 1775239781570
Willy was very knowledgeable and friendly and quick
Sam W,
Customer service response - Thank you for your feedback, Sam! We're glad to hear Willy was knowledgeable, friendly, and quick in providing service.
Sears Home Services on 1775170478851
Very helpful! Great experience.
Celeste G,
Customer service response - Thank you for your feedback, Celeste! We're glad to hear you had a great experience with our service.
Sears Home Services on 1775006496840