1502 Harvey Rd Reviews

Update to my repair: Sears repair man came out to my home today for the second time to repair my dishwasher with the part he ordered. Well he, pulled the whole dishwasher out , which scratched my tile floors in my new home, tore it apart, leaked water all over my floor, put the dishwasher back, did not put back bottom panel had all kind of insulation hanging at the bottom and left. Did not tell anyone he was leaving, did not test the dishwasher to see if it worked which by the way now it leaks even more water than it did before. What kind of company is this? This is the second time this company has ruined one of my appliances. They don’t even deserve a 1 star rating they deserve a 0. I am going to file a complaint against them with the Better Business Bureau. This place should not even be in business. Filing a complaint with home warranty services also. Sears sends you multiple text asking you to describe the problem so the technician can come equipped to fix the problem. Well of course the technician showed up with NO parts so now I still have a broken dishwasher. Would not recommend this company to anyone had problems with them before when they could not fix my washer. Don’t ever go thru Assurant for a warranty on appliances.

I want Sears to call me. Parts are broken, screws weren’t put back in. There’s a piece missing and there are places that he opened that didn’t need opening to clean a washer. He didn’t even clean it because he couldn’t get it apart and STILL charged me for a cleaning!!!!! What a rip off!! I thought Paul’s Appliance was OK but I see he’s better than Sears!

Left with fridge making constant loud noise. Insist it will stop after 24 hours. Insists it is from cooling fluid trying to circulate. I do not think this is accurate. Sears app for technician arrival needs to be improved. Received message saying tech is on the way. App said it would be 315pm for arrival. He arrived at 1015am. Second repair Today When the technician arrived he stated he didn't put enough coolant in appliance on his prior visit. In hind sight I am not surprised. The day he came for original repair he was struggling with canister that holds coolant and then when I told him the appliance was much louder than normal, with much hesitation he told me it would be ok. Today he also stated there is a blockage in the dryer line. He acts as though he would rather be anywhere else. Before leaving he stated there was too much coolant. I am not happy with this technician or his work.

I want Sears Repair to call me. They have no listed number other than an automatic system. The guy was supposed to to be here at 10:22 am. He got here around 3:00. He spent 15 minutes here only to tell my husband that he found the problem. He said the reason my freezer drawers were frozen solid was bc food had fallen behind it. And he fixed the problem. He showed my husband that the drawer opened a little and left. But I was driving in from work and I saw him. He told me it was fixed. I asked him what he replaced. He said nothing and gave me the same bogus fixed the problem. I told him no sir. It doesn’t close all of the way. He said yes it does. I came into the house and checked. The picture is what I found. The drawer is stuck on 1 side and ice has already formed all over. I have a warranty.

Our refrigerator is not repaired!!! The guy forgot some chemicals to finish the job! We need it fixed! It’s been over a week!! We need Help!!!!

Don’t waste your time dealing with this company I had a appointment for today and they called and said my address was wrong,there was a 5 on the street address and it was supposed to be a a 6 so I was told I needed a new appointment. I’ve been dealing with this going on 3 weeks now and my fridge is still not working

Tech was very short and ready to go. New vent he installed worked for 5 min and no longer works. Called AHS to tell them now have to wait for a new repair man to come out. First tech didn't test anything just said need to replace vent. Set up appt. for following week took day off work appt. was from 7-6 waited all day got Email at 4PM saying tech wouldn't make it. Next appt. another week later from 8-5 had to take another day off for repairs. And new vent does not work AHS paid $300 for repairs and I lost 2 days for work for a $400.00 OTR microwave.

Forgot to hook up water line behind fridge

Not happy with the service I received