1502 Harvey Rd Reviews

Our refrigerator is not repaired!!! The guy forgot some chemicals to finish the job! We need it fixed! It’s been over a week!! We need Help!!!!

Don’t waste your time dealing with this company I had a appointment for today and they called and said my address was wrong,there was a 5 on the street address and it was supposed to be a a 6 so I was told I needed a new appointment. I’ve been dealing with this going on 3 weeks now and my fridge is still not working

Tech was very short and ready to go. New vent he installed worked for 5 min and no longer works. Called AHS to tell them now have to wait for a new repair man to come out. First tech didn't test anything just said need to replace vent. Set up appt. for following week took day off work appt. was from 7-6 waited all day got Email at 4PM saying tech wouldn't make it. Next appt. another week later from 8-5 had to take another day off for repairs. And new vent does not work AHS paid $300 for repairs and I lost 2 days for work for a $400.00 OTR microwave.

Forgot to hook up water line behind fridge

Not happy with the service I received

Fast dependable knowledge repairman, ( he gets 5 start bunt company 1star) company sears repair service A&E or what ever they call them selfs is very default to work with I ask for a recite and no one can give me one

Sears home warranty has gone down hill for sure .I'm having sooo much trouble with them its unreal they have been out 4 times and tomorrow will be 5 on the same thing my microwave /oven combination. Last time the serviceman deemed it not fixable but he said his report that the part was replaced didnt say it was not repairable as he told me .this is the third new part they have put on and this has been going on since befor Christmas that I have Not had a working appliance. On one of the visit the service man was here for 3 hours and he just left wasn't fixed absolutely had to reopen another service call because he didnt say anything . And had to reopen another one for the visit tomorrow because he said he replaced the part and it's still not working I'm so absolutely fed up with all this and u cant talk to a human at all it takes a act of Congress to get a human And when u do it doesn't do much good at all..

This is a nightmare. 3 telephone calls, the last with a supervisor assuring me I would receive a telephone call or text a few minutes after our call. NOTHING! It is after 7 pm , I have spent an entire day waiting for someone to come/call or text. Very poor customer service. Let's see if anything happens tomorrow. Btw, Bosch oven died 2 days before Thanksgiving. It is now December 9.

We have been waiting for months for our refrigerator to be repaired. We were hopeful that this last visit would complete the matter. The water lines within the refrigerator needed to be coupled. The technician thought he repaired it, but he did it incorrectly. Water is now leaking everywhere. Moreover, Sears is now refusing to continue working it. What a sham!