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1502 Harvey Rd Reviews
Read reviews from customers who used our services at 1502 Harvey Rd
Total reviews
196
Average Rating
4.3/5
My fridge is still not fixed.
Billy S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718066675688
Do not use these people for refrigerator repair. They charged me $1,150 to repair my Kenmore refrigerator. It still doesn't work and they refused to refund my money. I would give them less than one star if I could.
Lon M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1716345832108
This was the third time that the technician tried to repair the ice maker. It still does not work.
Sue D,
Customer service response - A big thank you, Sue, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711523394461
The service repair man was a no show today. My washer was fixed yesterday and an hour after repair man left it broke again. They scheduled him to come today and I got text updates he would be here at 1:45 and 3:47 and the. At 5’pm I got a text saying repairman was here and he was not here. When I tried to call customer relations it was closed. So my washing machine is still broke! It is now Friday and my washing machine is still broken. I had to make another appointment for repairs. They scheduled me for Monday. At this point I’m not sure if they will honor the appointment. Today was Monday and the repairman did indeed come and explained the noise I was hearing is natural so no need to worry.
David C,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1710740376008
My technician is a good guy but he didn’t really fix my washer he told me my lidlock on the washer has been changed and everything good to go and it cost 440 dollars for just that, which I think I can get new washer by that money !anyway I paid for it. But after my technician left I went back home check my washer is totally locked up I can’t even open the washer now !! First. Is really expensive for it and they didn’t really did good ! Is first time and last time I’ll pay for this .if you have the same problem just go get the new washer
Vincent Z,
