11200 Lakeline Mall Dr Reviews

Read reviews from customers who used our services at 11200 Lakeline Mall Dr


Total reviews

84


Average Rating

3.9/5

October 22, 2025
Overall rating

Frank kept us informed.

Mary G,

Customer service response - Thank you for your feedback, Mary Ellen! We're glad to hear that Frank kept you informed.

Sears Home Services on 1761181452819

October 01, 2025
Overall rating

Was able to schedule an appt right away. Tech was scheduled for late in afternoon. Arrived and listened to my machine and my explanation of noise. Ordered part said it was delivered in 2 days. Installation set to a week later. Tech was scheduled and called just before time to arrive and said they had to re schedule because the part didn't arrive. He blamed it on AI, that AI said it arrived, but it didn't. Well the 3rd schedule was a charm. Tech arrived and installed the part, AOK. Will wait and see if that solves the problem. The MAIN Problem is it takes too long to complete the repair.

BILL H,

Customer service response - Thank you for your feedback, Bill! We're glad the repair was completed successfully, but we apologize for the delays you experienced.

Sears Home Services on 1759371412017

September 12, 2025
Overall rating

The repair guy that came out was very kind and very helpful.

Regina B,

Customer service response - Thank you for your feedback, Regina! We're glad to hear that our repair guy was kind and helpful.

Sears Home Services on 1757654484347

September 11, 2025
Overall rating

Friendly and knowledgeable. Quickly diagnosed the problem and suggested solution, even though that solution didn’t include purchasing services from him.

Dennis L,

Customer service response - Thank you for your feedback, Dennis! We're glad to hear that you found our technician friendly and knowledgeable, and that they provided helpful advice.

Sears Home Services on 1757549694033

August 11, 2025
Overall rating

Mohammad thoroughly checked my system. He showed me the capacitors and the values he was measuring. He also showed me the pressure he was measuring of the coolant. I would recommend him without reservation.

Murtaza A,

Customer service response - Thank you for your feedback, Murtaza! We're glad to hear that Mohammad provided thorough service and that you would recommend him.

Sears Home Services on 1754955183965

August 11, 2025
Overall rating

Great service. Replaced water inlet valve in dishwasher.

Bill H,

Customer service response - Thank you for your feedback, Bill! We're glad to hear you received great service with the water inlet valve replacement.

Sears Home Services on 1754955302601

July 31, 2025
Overall rating

Jonny W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1754012202560

June 29, 2025
Overall rating

The technician is very professional and very knowledgeable.

emily H,

Customer service response - Thank you for your feedback, Emily! We're glad to hear that our technician provided professional and knowledgeable service.

Sears Home Services on 1751251008857

June 26, 2025
Overall rating

Friendly, very knowledgeable repair man. Definitely five stars!!

Michael C,

Customer service response - Thank you for your feedback, Michael! We're glad to hear you found our repairman friendly and knowledgeable.

Sears Home Services on 1750896655067

June 19, 2025
Overall rating

Mark was honest and helpful,

Margie M,

Customer service response - Thank you for your feedback, Margie! We're glad to hear that Mark provided honest and helpful service.

Sears Home Services on 1750375293681

Showing 11 - 20 reviews

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