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11200 Lakeline Mall Dr Reviews
Read reviews from customers who used our services at 11200 Lakeline Mall Dr
Total reviews
84
Average Rating
3.9/5
Winfred(Sears/Kenmore Repair) did a great job! He worked quickly to get the new parts into my fridge and cleaned up everything after. He was courteous and friendly(and fast!) I appreciated that he was so knowledgeable and told me how to clean the coils under the front of the fridge before and after he did it for me. Thanks, Winfred!!!
Lois P,
Customer service response - Thank you for your kind words about Winfred and his service on your fridge. We're thrilled to hear he exceeded your expectations and shared helpful advice!
Sears Home Services on 1721962592804
Harold P,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1720774944338
Kealex,
Customer service response - A big thank you, Kealex, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720775873482
Very respectful and knowledgeable!
Sally A,
Customer service response - Thank you for acknowledging our respectfulness and expertise in the field. We appreciate your positive feedback!
Sears Home Services on 1719475317961
Susan K,
Customer service response - A big thank you, Susan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718854644286
Quick diagnosis and repair
David C,
Customer service response - Thank you for acknowledging the speediness of our diagnosis and repair services. We're thrilled we could meet your expectations!
Sears Home Services on 1717138347495
David P,
Customer service response - Hi, David, thank you! We appreciate you rating our Sears Appliance Repair service and look forward to serving you again soon. If there's ever anything you'd like us to improve, feel free to share your thoughts.
Sears Home Services on 1716173916492
Thomas was professional, courteous, and very knowledgable. Quickly determine the problem. Within minutes repaired the microwave. Left no trash when finished. This repair service was an exception to the normal service provided by Sears We have been waiting three months for our side by side refrigerator to be replaced under our master protection plan. No icemaker for six months. Sears will sell you a policy but will not support it once you buy it. So much for integrity.
Mike W,
Customer service response - Thank you for acknowledging Thomas's professionalism and the efficiency of our repair service. We sincerely apologize for the frustrations experienced with Sears and appreciate you bringing this to our attention.
Sears Home Services on 1711686639789
Richard was outstanding! Very professional and explained everything in detail. Great Job!
Tyler F,
Customer service response - We're thrilled to hear that Richard provided you with excellent service and clear explanations. Thank you for sharing your positive experience with us!
Sears Home Services on 1710733520055
Kevin T,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1705935849428
