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11200 Lakeline Mall Dr Reviews
Read reviews from customers who used our services at 11200 Lakeline Mall Dr
Total reviews
84
Average Rating
3.9/5
Mark was wonderful! He performed a full diagnostic, found the problem, & corrected it. He left me with a working dryer. I’m very happy to have met Mark!
Rosemary C,
Customer service response - Thank you for taking the time to leave a review. We are pleased to hear that Mark provided you with excellent service and was able to diagnose and fix the issue with your dryer. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Sears Home Services on 1707278374133
Tom was thorough and tenacious in diagnosing the issue with my riding lawn mower. The problem was not obvious and required some detective work, but he successfully fixed it. I am grateful for his diligence and professionalism.
Russell B,
Excellent service and honest evaluation.
Peter P,
Karen A,
Frank was fantastic Professional knowledgeable and he fixed my problem in no time at all
Scott B,
Keith K,
gabriel O,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1774227335284
The tech was good. But the work is not finished yet. The problem is still there. Also, I need to service the appliance as soon as possible.
Koki D,
Customer service response - Thank you for acknowledging our tech's efforts and for bringing this to our attention. We apologize for the inconvenience and will ensure your appliance is serviced and fully functional as quickly as possible.
Sears Home Services on 1723001734946
Took 3 trips + a cancelation from Sears due to personnel issues. Wrong parts ordered 1st trip, technician originally to arrive by 10:00am, then sent to Blanco instead. No courtesy call to advise change in schedule, I lost a day of work, because of change. The technician was good, the problem was with dispatching.
Daniel F,
Customer service response - We apologize for the scheduling issues and inconvenience, Daniel. Thank you for your feedback, and we're glad the technician provided good service.
Sears Home Services on 1774398016067
Winfred was efficient but my freezer and ice maker are still not working
Peter W,
Customer service response - Thank you for your feedback about Winfred's efficiency. We apologize for the ongoing issue with your freezer and ice maker and will work to resolve it promptly.
Sears Home Services on 1724209248187
