Appointment Lookup
802-552-4364
1514 S Main St Reviews
Read reviews from customers who used our services at 1514 S Main St
Total reviews
138
Average Rating
4.5/5
My Tech was Juan and he was great. He was very knowledgeable about my Kenmore Elite and knew what the error code was. He discovered that the motor was overheating and had even melted the harness. His diagnosis led to the resolution of my claim. I was very pleased with his professional behavior and he also presented himself professionally.
Pastor Y,
Customer service response - Thank you for your positive feedback, Pastor Greg! We're glad to hear that Juan was knowledgeable and professional, and that he successfully diagnosed the issue with your Kenmore Elite.
Sears Home Services on 1757032917575
Nikolaous was very knowledgeable and explained everything thoroughly, Sears is fortunate to have an employee like him.
Artemio C,
Customer service response - Thank you for your positive feedback, Artemio! We're glad to hear that Nikolaous was knowledgeable and thorough, and we agree that he's a great asset to our team.
Sears Home Services on 1755658802999
Juan got it right but all data on my machine was wrong. Had me as a stacked unit that had previously been repaired. Every time I tried to reach out via phone it was a joke.
wayne V,
Customer service response - Thank you for your positive feedback, Wayne! We're glad Juan got it right, and we apologize for the incorrect data and phone communication issues.
Sears Home Services on 1755570227878
Rawley W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1755215387681
Jonathon and Andrew communicated well, were prepared to address the issues with both appliances, ordered necessary parts and will be back next week to complete. Dryer is fixed and am doing laundry now. They were back yesterday to install parts in washer. Jonathon did a great job coaching Andrew through the entire process.
Debbie M,
Customer service response - Thank you for your positive feedback, Debbie! We're glad to hear that Jonathon and Andrew communicated well and fixed your dryer, and we look forward to completing the service next week.
Sears Home Services on 1755214725603
Maureen M,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1754880071759
Marcelino S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1754525796068
Suzy W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1754012202617
Amazing!
Ernesto R,
Customer service response - Thank you for your positive feedback, Ernesto! We're glad to hear that you had an amazing experience with our service.
Sears Home Services on 1753924905221
Juan was punctual, efficient, professional and amiable
Michael N,
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that Juan was punctual, efficient, professional, and amiable.
Sears Home Services on 1753926131220
