1514 S Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Garrett F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 30, 2025
Ryan J
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 10, 2025
armando M
Juan the Technician showed up on time and replaced our refrigerator door quickly!
Customer service response - Thank you for your positive feedback, Armando! We're glad to hear that Juan was punctual and efficient in replacing your refrigerator door.
Sears Home Services on March 24, 2025
Brian S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 18, 2025
Brian Y
William was friendly and respectful. We knew when we called nothing probably could be done with the service guy, but he took the necessary pictures and said we would hear about the claim.
Customer service response - Thank you for your positive feedback! We're glad to hear that William was friendly and respectful, and we appreciate your understanding during the process.
Sears Home Services on January 30, 2025
Anthony D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 14, 2025
Anthony D
Juan is a very respectful technician that shows compassion for his customers. He explains what he's doing and why he's doing what he does. Willing to come back for a return visit to ensure the work that he started would be completed to the customers satisfaction.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 14, 2025
Tom L
Excellent service by a skilled, professional employee!
Customer service response - Thank you for your positive feedback, Tom! We're glad to hear that our employee provided excellent and professional service.
Sears Home Services on December 26, 2024
Lupita G
He was fantastic very polite and courteous.
Customer service response - Thank you for your positive feedback, Lupita! We're glad to hear that our technician was polite and courteous.
Sears Home Services on December 25, 2024
Rosalyn D
We found Gilbert to be most helpful with our warranty repair. Gilbert made phone calls to find out what the status was on parts for our church's commercial oven when the first tech told us it was out of his hands and we would just have to wait for the parts. Gilbert told us the part was on backorder and set up an appt to complete installation after its scheduled delivery. VERY happy with his honesty. Thank you, Gilbert!
Customer service response - Thank you for your positive feedback, Rosalyn! We're glad to hear that Gilbert was helpful and honest in managing your warranty repair and keeping you informed about the parts status.
Sears Home Services on December 11, 2024