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155 Southeast Parkway Reviews
Read reviews from customers who used our services at 155 Southeast Parkway
Total reviews
129
Average Rating
4.4/5
William was polite and knowledgeable. Quick repair.
Tom H,
Customer service response - Thank you for your feedback, Tom! We're glad to hear William was polite, knowledgeable, and provided a quick repair.
Sears Home Services on 1790273407079
Technician was extremely knowledgeable, friendly and all-around great person to deal with. Thank You
Guillermo A,
Customer service response - Thank you for your feedback, Guillermo! We're glad to hear the technician was knowledgeable, friendly, and great to deal with.
Sears Home Services on 1789763472300
Ashley W,
Customer service response - Thank you for the amazing 5-star review, Ashley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787853228739
Very polite,n knowledgeable with what was needed more with washing machine.
Cathy M,
Customer service response - Thank you for your feedback, Cathy! We're glad to hear the technician was polite and knowledgeable about your washing machine needs.
Sears Home Services on 1787003211440
He was great!! Very patient as my dryer gave him some trouble. Thank you for the service and proffessionalism
Jennifer S,
Customer service response - Thank you for your feedback, Jennifer! We're glad to hear the technician was patient and provided professional service despite the challenges with your dryer.
Sears Home Services on 1784834900642
Technicians were very friendly and helpful.
P. D,
Customer service response - Thank you for your feedback! We're glad to hear the technicians were friendly and helpful.
Sears Home Services on 1780078060208
On-time for appointment. Fast diagnosis. Not the news I wanted to hear but that's a reflection of the product, not the service. Always going to think service call prices are high, but that's also not reflective of the technician.
B M,
Customer service response - Thank you for your feedback! We're glad to hear the technician was punctual and provided a fast diagnosis, even if the news wasn't ideal.
Sears Home Services on 1779462585461
I can’t rave enough about Harvey! He was extremely professional and knowledgeable. He came in and within minutes figured out the problem, ordered the part, came back and again within minutes had my washer running again. Harvey knows what he’s doing. He’s just a fantastic person overall.
Mrs. V,
Customer service response - Thank you for your feedback, Mrs. Vann! We're glad to hear Harvey was professional, knowledgeable, and efficient in getting your washer running again.
Sears Home Services on 1777336277237
Honest, patient, and kind :)
Celeste U,
Customer service response - Thank you for your feedback, Celeste! We're glad to hear you found the service honest and kind.
Sears Home Services on 1776297473179
Harvey McClanahan was AMAZING!! He obviously knew what he was doing, and worked alone, even though having a helper to move a high-end, heavy, dual fuel range would have been nice for him. He wanted to ensure the job got done today. He fixed what had been left broken by the last servicemen. He tested everything before he left, to ensure proper functioning. I would recommend him to anyone.
judy J,
Customer service response - Thank you for your feedback, Judy! We're glad to hear Harvey was amazing, knowledgeable, and ensured your range was fixed and functioning properly.
Sears Home Services on 1775436195947
Courtney A,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773188384041
Excellent customer service.
Byron P,
Customer service response - Thank you for your feedback, Byron! We're glad to hear you received excellent customer service.
Sears Home Services on 1767853912389
Not only did Marcus do a great job on the repair, but you need more people like him. He’s got the best attitude, personality, and work ethics I’ve come across in a long time. Whatever it takes to keep him happy at your company should be your first priority. He is a shining example of what customer service is all about and serves as the absolute best example for Sears Home Repair Company.
Kathy L,
Customer service response - Thank you for your feedback, Kathy! We're thrilled to hear Marcus provided such exceptional service and embodies the values we strive for at Sears Home Services.
Sears Home Services on 1766022586020
Tech was very friendly and professional. He confirmed the issue and ordered the replacement part for us.
Deborah E,
Customer service response - Thank you for your feedback, Deborah! We're glad to hear you found our technician friendly and professional.
Sears Home Services on 1765767736934
Alberto did an outstanding job repairing my refrigerator/freezer. He was also very courteous and a great representative of Sears Home Services.
Telemachus E,
Customer service response - Thank you for your feedback, Telemachus! We're glad to hear Alberto did an outstanding job and represented Sears Home Services well.
Sears Home Services on 1765329609527
Tyler was awsome
Jeff J,
Customer service response - Thank you for your feedback, Jeff! We're glad to hear you had a good experience with our technician.
Sears Home Services on 1765330262911
Kathi W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1765163681419
Brian A,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764911144485
Good experience
Aniqa J,
Customer service response - Thank you for your feedback, Aniqa! We're glad to hear you had a good experience with our service.
Sears Home Services on 1764729884246
Oven self clean error
Karen E,
Customer service response - Thank you for your feedback, Karen! We're glad to hear you had a positive experience with our service.
Sears Home Services on 1764642489191
I had a previous visit that unfortunately didn’t fix my issue, thankfully Phillip C came the second time. He was awesome and was able to fix my dryer! Great Job Phillip, keep up the great work!
Edith L,
Customer service response - Thank you for your feedback, Edith! We're glad to hear Phillip was able to fix your dryer and that you had a positive experience.
Sears Home Services on 1764128269173
Harold was very professional. He has a very pleasant demeanor. He fixed my dishwasher in no time. It's working great now!
Becky K,
Customer service response - Thank you for your feedback, Becky! We're glad to hear you found Harold professional and that your dishwasher is working great now.
Sears Home Services on 1763950668996
Shannon C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1762300906522
Charles F,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1761094457110
Cordial and speedy. Thanks!!!
Carlos I,
Customer service response - Thank you for your feedback, Carlos! We're glad to hear you found our service cordial and speedy.
Sears Home Services on 1760403734468
