4310 Buffalo Gap Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Richard P
Richard was very knowledgeable and very Courteous. Thank you.
Customer service response - Thank you for your feedback, Richard! We're pleased to hear that our technician was knowledgeable and courteous.
Sears Home Services on December 01, 2024
Debra L
Cody knew right away what was wrong with our microwave. He would have to send the results to our Protection Plan to see what they would do. If they approved the repair he would order the part; if they didn't approve the repair they would contact us for further assessment. Cody texted us back to let us know the outcome, and what to do from there. We appreciated him keeping us informed and be honest with everything. Highly recommend him for any repairs! Thank you Cody!
Customer service response - Thank you for your detailed feedback, Debra! We're glad Cody kept you informed and provided honest service. We appreciate your recommendation!
Sears Home Services on November 21, 2024
Richard D
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 16, 2024
Doug H
Very nice and quick
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 16, 2024
Connie D
Cody did a thorough job of looking over the washing machine and showed me what was wrong with it. He gave me an estimate of what it would cost and I decided not to have it fixed. Instead, I will buy another used washer. I do appreciate Sears Appliance Repairs.
Customer service response - Thank you for your feedback, Connie! We're glad Cody provided a thorough assessment and appreciate your trust in Sears Appliance Repair.
Sears Home Services on November 14, 2024
Lee K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 13, 2024
Joseph M
Our technician was friendly and polite. He did what he needed to do to fix our oven very quickly while also keeping us informed on what the problem was exactly. He tested everything to make sure it was working before leaving.
Customer service response - Thank you for your feedback, Joseph! We're delighted to hear that our technician was friendly, informative, and efficient in fixing your oven.
Sears Home Services on October 27, 2024
Kathy R
The service tech was wonderful & he fixed the problem.
Customer service response - Thank you for your feedback, Kathy! We're delighted to hear that the service tech was wonderful and resolved the issue.
Sears Home Services on October 23, 2024
Denise G
Cody was very patient, proficient and professional. He found the problem with my dryer very fast. He showed and explained to me why my dryer wasn't working. He told me what needed to be done to get my dryer fixed. I really wasn't expecting for it to be done so quickly. Before I got an appointment to have my dryer fixed I thought it would have to be half way taken taken apart. I'm glad it didn't & all it needed was a new belt. I think Cody is a great asset to your company and deserves a raise. Thank y'all & I will be recommending this company to my family and friends.
Customer service response - Thank you for your detailed feedback and recommendation! We're thrilled to hear about Cody's professionalism and efficiency in resolving your dryer issue, and we appreciate your kind words about his exceptional service.
Sears Home Services on October 15, 2024
Carmen P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 10, 2024
