Appointment Lookup
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4310 Buffalo Gap Rd Reviews
Read reviews from customers who used our services at 4310 Buffalo Gap Rd
Total reviews
254
Average Rating
4.5/5
The actual repairman, Jesse, was awesome. He was professional, courteous, and got the job done. The AI that ran everything else was not awesome. Sears needs to have a real person that people can call if they have questions about scheduling, etc. If such a person exists, I could not find him or her.
Beth L,
Customer service response - Thank you for your feedback, Beth! We're glad to hear Jesse was professional and courteous, and we appreciate your input on improving our scheduling process.
Sears Home Services on 1793901057156
Douglas D,
Customer service response - Thank you for the amazing 5-star review, Douglas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793743674979
Chris arrived on time and assessed my washing machine for repairs. He focused on the task at hand. Unfortunately, the repairs were more than another washing machine. Thank you.
Susan H,
Customer service response - Thank you for your feedback, Susan! We're glad to hear Chris was punctual and focused during the assessment, even though the repair wasn't cost-effective.
Sears Home Services on 1792966852645
Bailey C,
Customer service response - Thank you for the amazing 5-star review, Bailey! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792527070831
dona L,
Customer service response - Thank you for the amazing 5-star review, Dona! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789670104380
Jesse was great, explained what he did to fix the problem. Even showed me a part of the washer I should check on every few weeks.
Paty M,
Customer service response - Thank you for your feedback, Paty! We're glad to hear Jesse was great, explained the repair, and provided helpful maintenance tips for your washer.
Sears Home Services on 1788899534841
On time.. professional.. and done in a timely manner
Josh N,
Customer service response - Thank you for your feedback, Josh! We're glad to hear the service was on time, professional, and completed in a timely manner.
Sears Home Services on 1788463996383
Levi L,
Customer service response - Thank you for the amazing 5-star review, Levi! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788276966988
Great and professional young man. Represents your company with 100% accuracy and dignity he was great
Randy S,
Customer service response - Thank you for your feedback, Randy! We're glad to hear the young man represented our company with accuracy and dignity.
Sears Home Services on 1788203534880
Jesse was great. He fixed all the problems we had He was prompt, polite, and professional He knew where he was doing what to look for and was even able to make an additional repair for us that wasn’t previously identified. He is awesome and worth requesting because of all of his experience and skill in these repairs
Carson B,
Customer service response - Thank you for your feedback, Carson! We're glad to hear Jesse was prompt, polite, professional, and able to address all your repair needs with his experience and skill.
Sears Home Services on 1787677050234
He had great customer service and did an awesome job trying to figure out what was wrong with our refrigerator!!
Arian G,
Customer service response - Thank you for your feedback, Arian! We're glad to hear he provided great customer service and did an awesome job diagnosing your refrigerator issue.
Sears Home Services on 1786754055432
Very friendly. Good work
Terri S,
Customer service response - Thank you for your feedback, Terri! We're glad to hear the service was friendly and the work was good.
Sears Home Services on 1786736628217
Jessie was very nice & friendly, very respectful and professional.
Sheri R,
Customer service response - Thank you for your feedback, Sheri! We're glad to hear Jessie was nice, friendly, respectful, and professional.
Sears Home Services on 1786499544631
Christopher did a great job with my dishwasher. He was very friendly and helpful.
Bryan C,
Customer service response - Thank you for your feedback, Bryan! We're glad to hear Christopher did a great job and was friendly and helpful with your dishwasher.
Sears Home Services on 1785517517666
Jessie is an absolute polite, honorable and experienced repairman. Effective and efficient
Catharine T,
Customer service response - Thank you for your feedback, Catharine! We're glad to hear Jessie was polite, honorable, and experienced, providing effective and efficient service.
Sears Home Services on 1785432792103
Jeff was amazing and professional
Mark U,
Customer service response - Thank you for your feedback, Mark! We're glad to hear Jeff was amazing and professional.
Sears Home Services on 1785337862717
Jesse was great at figuring out the issue with my washer. He explained everything and was very friendly.
Jacob R,
Customer service response - Thank you for your feedback, Jacob! We're glad to hear Jesse was great at diagnosing your washer issue and explained everything clearly.
Sears Home Services on 1785273191520
Joe very nice easy to under stand explains every thing on my dryer
Linda P,
Customer service response - Thank you for your feedback, Linda! We're glad to hear Jessie was nice, easy to understand, and explained everything clearly.
Sears Home Services on 1782854326591
Laynee W,
Customer service response - Thank you for the amazing 5-star review, Laynee! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782583409582
Amelia H,
Customer service response - Thank you for the amazing 5-star review, Amelia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782298475493
Great knowledge and a superb job diagnosing and fixing our problem with our kenmore dryer. Fixed the issue and now our dryer works great!
Robert G,
Customer service response - Thank you for your feedback, Robert! We're glad to hear the technician's knowledge and superb job got your Kenmore dryer working great again.
Sears Home Services on 1781198818917
Vickey M,
Customer service response - Thank you for the amazing 5-star review, Vickey! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780618794295
Greg E,
Customer service response - Thank you for the amazing 5-star review, Greg! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780178916104
Jesse was prompt and very courteous.
Cheryl C,
Customer service response - Thank you for your feedback, Cheryl! We're glad to hear Jesse was prompt and very courteous during your service.
Sears Home Services on 1780166935734
Frances K,
Customer service response - Thank you for the amazing 5-star review, Frances! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779669694426
