4310 Buffalo Gap Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joseph M
Our technician was friendly and polite. He did what he needed to do to fix our oven very quickly while also keeping us informed on what the problem was exactly. He tested everything to make sure it was working before leaving.
Customer service response - Thank you for your feedback, Joseph! We're delighted to hear that our technician was friendly, informative, and efficient in fixing your oven.
Sears Home Services on October 27, 2024
Kathy R
The service tech was wonderful & he fixed the problem.
Customer service response - Thank you for your feedback, Kathy! We're delighted to hear that the service tech was wonderful and resolved the issue.
Sears Home Services on October 23, 2024
Denise G
Cody was very patient, proficient and professional. He found the problem with my dryer very fast. He showed and explained to me why my dryer wasn't working. He told me what needed to be done to get my dryer fixed. I really wasn't expecting for it to be done so quickly. Before I got an appointment to have my dryer fixed I thought it would have to be half way taken taken apart. I'm glad it didn't & all it needed was a new belt. I think Cody is a great asset to your company and deserves a raise. Thank y'all & I will be recommending this company to my family and friends.
Customer service response - Thank you for your detailed feedback and recommendation! We're thrilled to hear about Cody's professionalism and efficiency in resolving your dryer issue, and we appreciate your kind words about his exceptional service.
Sears Home Services on October 15, 2024
Carmen P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 10, 2024
Jerry I
Technician was very thorough and knew exactly what was wrong with icemaker. He kept me informed of his pending arrival and was very professional.
Customer service response - Thank you for your feedback! We're delighted to hear that our technician provided thorough and professional service while keeping you informed.
Sears Home Services on October 10, 2024
joe W
Cody was an absolute professional and very personable. He took great pride in his work. He explained everything from start to finish. He was correct on which parts that was needed to rectify the dishwasher problem. He was extremely systematic with the dis assembly and assembly of our dishwasher. Sears you have a great employee I pray you do something to let Cody know how proud of him you should be.
Customer service response - Thank you for your detailed feedback! We're thrilled to hear about Cody's professionalism and dedication, and we appreciate your kind words about his exceptional service.
Sears Home Services on September 21, 2024
Kent W
Good job as always.
Customer service response - Thank you for your continued trust in Sears Appliance Repair. We're pleased to consistently meet your expectations!
Sears Home Services on September 19, 2024
Maria T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 18, 2024
J.K. J
He did such a great job taking care of my issue. Great experience
Customer service response - Thank you for sharing your great experience! We're delighted to hear that your issue was taken care of effectively.
Sears Home Services on September 11, 2024
Randal A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 05, 2024