217 Forks Of River Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (56 reviews)

Christine T

August 06, 2024

Very professional, got my repair done on time and right the first time!

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our service.

Sears Home Services on August 06, 2024

Jason S

July 11, 2024

Bill was a great tech and super nice guy! Highly recommend

Source: Google

Customer service response - Thank you for your kind words and recommendation! We're thrilled to hear that Bill provided excellent service.

Sears Home Services on July 11, 2024

Jason S

June 21, 2024

WILLIAM was very friendly and professional.

Source: Google

Customer service response - Thank you for your positive feedback about William's friendliness and professionalism. We're thrilled to hear about your experience!

Sears Home Services on June 21, 2024

Kevin C

June 20, 2024

Austin was great. Respectful and willing to listen to the issues we had while solving the problem right away. Good young man.

Source: Google

Customer service response - Thank you for your kind words about Austin; we're thrilled to hear about your positive experience with him addressing and resolving the issue promptly. We'll be sure to pass along your compliments.

Sears Home Services on June 20, 2024

Carole F

April 08, 2025

The technician was very good and my ice maker was fixed. he offered me some good advice and I appreciate his dedication to fixing my refrigerator.

Source: Google

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on June 16, 2024

Thomas B

June 09, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on June 09, 2024

Myra H

June 10, 2024

William was very knowledgeable and helpful. His communication skills was excellent. He really listened. He also gave us some tips on how to prevent our ice maker from jamming up again, we really appreciated that.😊

Source: Google

Customer service response - Thank nyou for sharing your positive experience with William and for acknowledging his expertise and helpful advice. We're delighted to hear he made a difference!

Sears Home Services on June 10, 2024

Robert P

June 06, 2024
Source: Google

Customer service response - A big thank you, Robert, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 05, 2024

Ebbie A

June 03, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 03, 2024

terri M

May 19, 2024

Very personable and informative very respectful and knowledgeable

Source: Google

Customer service response - Thank you for your kind words and for recognizing the quality of our service. We're thrilled to hear about your positive experience with our team!

Sears Home Services on May 19, 2024

Average Rating: 4.6/5 (56 reviews)
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