530 Donelson Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stacy N
Kenneth was great! The two repair men before that were questionable. The 1st one didn’t completely look at the dryer or listen when both myself & my renter told him the door latch was broken. He ordered a fuse but then the 2nd repair man found the broken door latch & ordered that. In between #2 & #3, the dryer wouldn't turn on. #2 said because the door switch was broken but that doesn’t make sense. The door switch has been broken for a while, before the fuse went bad, so not sure why the dryer wasn’t working in the meantime. At least it’s finally fixed, 1.5 weeks and 3 appointments later.
Customer service response - Thank you, Stacy, for your 5-star review! We're glad Kenneth was able to resolve the issue, and we apologize for the initial challenges you faced.
Sears Home Services on July 02, 2025
Jennifer M
He’s great!!!
Customer service response - Thank you, Jennifer, for your 5-star review! We're glad to hear that you had a great experience with our technician.
Sears Home Services on June 29, 2025
Bill S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 26, 2025
Belinda N
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 25, 2025
Sandra
Technician arrived on date and time as scheduled. He was very knowledgeable and kind.
Customer service response - Thank you, Sandra, for your 5-star review! We're glad to hear that your technician was knowledgeable and kind.
Sears Home Services on June 23, 2025
Donald S
Did a great job
Customer service response - Thank you, Donald, for your 5-star review! We're glad to hear that a great job was done.
Sears Home Services on June 19, 2025
Nathan T
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 17, 2025
John C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 16, 2025
Claude W
On time, friendly, courteous and above all competent and quick!!
Customer service response - Thank you, Claude, for your 5-star review! We're glad to hear our technician was on time, friendly, courteous, and competent in their work.
Sears Home Services on June 04, 2025
Kimberly R
I had my dryer repaired. My tech was very good.He took care of business in a timely manner and was very friendly. He is also a 5 star tech.
Customer service response - Thank you, Kimberly, for your 5-star review! We're glad to hear your technician was friendly and efficient in repairing your dryer.
Sears Home Services on May 27, 2025
