530 Donelson Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tom C
Roosevelt rocks!
Michael M
John was friendly and knowledgeable! Kept me posted on arrival time- excellent job!
Customer service response - Thank you, Michael, for your 5-star review! We're glad to hear John was friendly, knowledgeable, and kept you informed about his arrival time.
Sears Home Services on July 23, 2025
B W
Frank did a good job with my refrigerator repair due to a water leak as a part had to be replace but is working fine now
Customer service response - Thank you, B Wilkerson, for your 5-star review! We're glad to hear Frank did a good job and your refrigerator is working fine now.
Sears Home Services on July 21, 2025
A M
Very knowledgeable and helpful. Great customer service!
Customer service response - Thank you for your 5-star review! We're glad to hear you found our service knowledgeable and helpful.
Sears Home Services on July 20, 2025
Tracey P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 17, 2025
Billy H
On time and took 10 min to diagnose the issue. Very good!
Customer service response - Thank you, Billy, for your 5-star review! We're glad to hear that your technician was on time and efficient in diagnosing the issue.
Sears Home Services on July 15, 2025
Toni P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 13, 2025
Russell D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 13, 2025
Brandelon Q
I had dryer service completed and the entire process was very easy from scheduling the appointment to knowing when my technician would arrive. He was extremely knowledgeable on my dryer and the issues. He explained the fix very thoroughly.
Customer service response - Thank you, Brandelon, for your 5-star review! We're glad to hear the process was easy and that your technician was knowledgeable and thorough in explaining the fix.
Sears Home Services on July 13, 2025
Damon B
Cleaned coils.
Customer service response - We apologize for the trouble you've faced, Damon. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on July 10, 2025
