530 Donelson Pike Reviews
Read reviews from customers who used our services at 530 Donelson Pike
Total reviews
380
Average Rating
4.5/5
When I described the issue over the phone, my technician knew exactly what the problem was and brought the part with him. My washer was fixed in less than 30 minutes. He was very knowledgeable, courteous, and efficient. Great experience!
Katie H,
Customer service response - Thank you, Katie, for your 5-star review! We're glad to hear your technician was knowledgeable, courteous, and efficient in fixing your washer.
Sears Home Services on 1774398057648
Frank was awesome, he explained the process and did not dismiss my question’s.
Christine P,
Customer service response - Thank you, Christine, for your 5-star review! We're glad to hear Frank was awesome and took the time to explain the process and address your questions.
Sears Home Services on 1774398057630
Emma P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774313388905
Tylor was so kind and fixed my washing machine in 20 minutes. Definitely recommend!
Avery M,
Customer service response - Thank you, Avery, for your 5-star review! We're glad to hear Tylor was kind and efficient in fixing your washing machine, and we appreciate your recommendation.
Sears Home Services on 1773796065394
Andrew H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773275457186
Amazing technician, knowledge and professional disposition. BRAVO! Give him a raise and keep him :)
Gen K,
Customer service response - Thank you, Gen, for your 5-star review! We're glad to hear our technician was amazing, knowledgeable, and professional, and we appreciate your kind words.
Sears Home Services on 1773015622791
Technician Ken explained thoroughly what he discovered after examining the machine. Although the machine did not leak when he ran 2 cycles, he explained what may be the cause and what I should do. He was very patient in discussing the details and was familiar with my model machine. I highly recommend him! His service call was covered under my warranty plan.
Dottie K,
Customer service response - Thank you, Dottie, for your 5-star review! We're glad to hear Ken was thorough, patient, and knowledgeable about your machine, and we appreciate your recommendation.
Sears Home Services on 1772755946092
Billy was professional, arrived on time, and repaired our heating unit. Sears was assigned to us by Choice home warranty and we paid a $65 fee for service.
Ward M,
Customer service response - Thank you, Ward, for your 5-star review! We're glad to hear Billy was professional and timely in repairing your heating unit.
Sears Home Services on 1772496127233
Mary S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1772419955824
Professional and efficient. Provided helpful tips for best performance.
Sandra L,
Customer service response - Thank you, Sandra, for your 5-star review! We're glad to hear our team was professional and efficient, and that you found the tips helpful.
Sears Home Services on 1771980028443