530 Donelson Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bryan W
Billy arrived in a timely manner. He was professional and courteous.
Customer service response - Thank you, Bryan, for your 5-star review! We're glad to hear that Billy was professional, courteous, and timely.
Sears Home Services on April 06, 2025
Karen L
Tech. Very knowledgeful. Very pleasant and very friendly. We would highly recommend him.
Customer service response - Thank you, Karen, for your 5-star review! We're glad to hear that our technician was knowledgeable, pleasant, and friendly.
Sears Home Services on April 02, 2025
Patricia A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 30, 2025
Jan C
Billy was great. Came right on time. Was very professional and serviced our AC unit which was fine but apparently in need of a good cleaning!
Customer service response - Thank you, Jan, for your 5-star review! We're glad to hear that Billy was professional and timely in servicing your AC unit.
Sears Home Services on March 30, 2025
Luis M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 26, 2025
Nancy M
Richard. Rings such experience with him and is always a delight to see! I’d love it if I always got him as my service tech. So knowledgeable. Love him- so reliable
Customer service response - Thank you, Nancy, for your 5-star review! We're thrilled to hear that Richard's experience and reliability make your service visits delightful.
Sears Home Services on March 23, 2025
Christopher S
Great guy!
Customer service response - Thank you, Christopher, for your 5-star review! We're glad to hear you had a positive experience with our technician.
Sears Home Services on March 20, 2025
Natalie M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 18, 2025
Proc S
Only downside is reaching customer service agent when you need help.
Customer service response - Thank you for your 5-star review! We appreciate your feedback and will work on improving our customer service accessibility.
Sears Home Services on March 18, 2025
Steve G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 17, 2025
