530 Donelson Pike Reviews

Read reviews from customers who used our services at 530 Donelson Pike


Total reviews

380


Average Rating

4.5/5

November 18, 2023
Overall rating

Kenneth was professional, pleasant and thorough. Very good experience.

Yvonne S,

November 18, 2023
Overall rating

He did a very good job very quickly.

Patricia W,

November 20, 2023
Overall rating

He was very polite and informative

Kent A,

November 21, 2023
Overall rating

Slava was very courteous, knowledgeable and showed me everything he was doing. I would definitely recommend him to you and want him to come back if I ever need another appliance repaired.

Maureen C,

November 22, 2023
Overall rating

Catherine M,

February 05, 2024
Overall rating

Billy was very professional and knew what he was doing and he was the 2nd person that came . The 1st person that came was JEFF and he ordered the wrong part and smelt like alcohol. Maybe that is why he ordered the incorrect part.

Monica B,

Customer service response - Thank you for your review and for highlighting Billy's professionalism and expertise in resolving your appliance issue. We apologize for the previous technician's mistake and any inconvenience caused. We appreciate your feedback and thank you for choosing Sears Appliance Repair.

Sears Home Services on 1707193085464

February 05, 2024
Overall rating

Nathaniel G,

Customer service response - A big thank you, Michael, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1707175597516

February 24, 2026
Overall rating

Cash basis repair done quickly, efficiently and with good communication. Waaaay overpriced -minus 1star $392 with $50 coupon for simple DW motor replacement , but I was over a barrel.. tech / Slave’ (sp) was great!

jeff J,

Customer service response - Thank you, Jeff, for your 5-star review! We're glad to hear Ken provided quick, efficient service with good communication.

Sears Home Services on 1771459253467

December 17, 2025
Overall rating

Super friendly, on time, and did the job quickly!

Tony S,

Customer service response - Thank you, Tony, for your 4-star review! We're glad to hear you received friendly, timely, and efficient service.

Sears Home Services on 1766022491960

November 09, 2025
Overall rating

Technician was fine, experienced and on time. He ordered the necessary replacement part… and it never arrived (3 tries). 4 stars is about right, assuming my refrigerator works and does not develop problems any time soon.

Shepard B,

Customer service response - Thank you, Shepard, for your review. We're glad to hear the technician was experienced and on time, but we're sorry for the delay with the replacement part. Please contact us directly so we can assist further.

Sears Home Services on 1762737722551

Showing 181 - 190 reviews

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